Susy2240 wrote a review Feb 2020
Garden City, Kansas225 contributions26 helpful votes. First time staying at this hacienda. Our favorite part by far was the grounds. Customer service was also excellent. The master suite 623 was amazing and had great views. The “granja” area where the animals are, was great. I loved their baby donkey. All the animals were kept very well and look well fed. The pool was warm, although we did not swim this time. My daughter enjoyed the play set and the tree “house”. We got up early to go for a walk and saw countless very colorful birds. The restaurant was good. We had their rib eye and it was delicious. The breakfast we had the next morning was good. Room service was prompt and brought everything we needed. I think the decoration of the interior was very nice, but for the next one, whenever that may be, it would be nice to see something more rustic and with that Hacienda feel. My only dislike was the checkout time. It’s 11 a.m. there is so much to see that such an early check out time does not allow for full enjoyment of everything this Hacienda has to offer. The small Chappell is a must see. Overall worth visiting at least once, preferably not on special holidays, since the price will be much higher than usual.
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Date of stay: February 2020

What a pleasant surprise - 2 hour driving from Mex city. Facilities are great and personnel very handy and friendly. The guys from Kivac are unbelievable. We travel with a 10 month baby - it was a walk in the park due to its farm, gardens and spacious rooms. Definitley will come back.
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Date of stay: February 2020
Trip type: Traveled with family