Dog friendly

With our Dog Friendly Hotels & Resorts program, your pup is welcome to share a room with you. Upon check-in, your pet will receive a welcome kit featuring a bed, a mat, and two bowls.

Conditions:

• Additional nightly fee of $1,300.00 MXN plus taxes, per guest room. The fee includes your dog's stay and special cleaning.
• Only one small or medium dog with a maximum weight of 44 lb is allowed, or two dogs with a combined maximum weight of 44 lb. 
• Your dog must always wear a leash or harness and remain within allowed areas: your guest room, circulation areas, and specially designed areas.
• The dog is not allowed in restricted areas.
• The guest will be responsible for the behavior of their dog and agrees to pay for any damages or harm caused to another guest, employee or customer in their personal space or to the hotel's facilities and/or furniture.

Emotional Support Pet Additional Service.

Conditions:

• Additional cost per night of  $1,300.00 MXN plus taxes, per room. The rate includes accommodation for the emotional support dog and special cleaning.
• Only 1 small or medium-sized emotional support dog weighing up to 20 kg/44 lb is allowed.
• The guest must present a medical certificate issued by a mental health specialist with a seal and professional license, valid up to 12 months prior to the check-in date.
• The emotional support dog must always wear a harness, vest or leash, and remain in permitted areas: the room, walking areas, and areas designated by the hotel.
• The emotional support dog is not allowed in restricted areas.
• The guest will be responsible for the behavior of their emotional support dog and agrees to pay for any damages or harm caused to another guest, employee or customer in their personal space or to the hotel's facilities and/or furniture.