Fiesta Americana Puerto Vallarta All Inclusive & Spa
Location #9 of 121 hotels in Puerto Vallarta
Certificate of Excellence 2018
Summary of qualifications
Love this hotel it felt like a 5 star hotel for a value price. Best service by Tio Rafa poolside waiter very attentive.The restuarants were top notch service and beautiful presitations.Will visit again in the near future.
The hotel was nice, clean and the staff pleasant. Elena provided an outstanding room cleaning service all throughout the stay and was incredibly friendly. So was Muge from the restaurant, very welcoming and chatty. I'd recommend this hotel as not too far from the old Vallarta (4km walk approx or 5/10 minute cab ride), direct access to the beach, the gym was small but still fairly convenient. the only downside in my opinion was that the music by the pool started earlier than I would have liked in the morning (8am) though not as loud or late at night as in most hotels I got to visit in the past. Overall, I had a nice stay.
"Value, Location, Best Employees"
This is our 4th trip to this hotel-all inclusive. We love that it feels like we are in Puerto Vallarta. The rooms All face the ocean and are a nice large size and all have a balcony, there are only 9 floors so its not overly packed with people. Plenty of food and bars. The new adult only pool area is amazing!! free if your staying on the club level 8&9. Club level has some perks appetizers and good alcohol in the evening, stuff set up in the morning, but they have a special area for breakfast looking out to the ocean down by the breakfast buffet area. They offer special entertainment, you can book any tour from the lobby. the employees are the best, they really can't do enough for you- some of the best are Migual (Brad Pitt), Pollo-adult pool area, Rafael and Cesar 9th floor hosts and Ignacio by Chulavista. The Spa area is super relaxing great massages had 3 this week! We've already planned our next trip. Rooms are super clean and quiet, beds awesome. Location is about 10 min from airport and marina about 15 from town (Malcon)
"Clean Resort with Amazing Service"
My wife & I have been on vacation to many 4&5 star resorts throughout the Caribbean & Mexico and this one ranks among the best as far as service thanks to the waiters & waitresses especially Carlos. The grounds, the pool area & the beach were always spotless as was our room thanks to Isabel. The no smoking regulation was a real plus.The restaurants were very good with a great selection at the buffet.The only disappointment was when we decided to upgrade to the "Presidential Suite" for the final day of our vacation at a cost of $500 U.S. It was beautiful large suite on the 9th floor with a huge outdoor space & a fabulous view but we began to smell sewer gas or methane gas coming the ensuite area, we called maintenance & they arrived with a spray bottle with a vanilla & water solution which he sprayed in the drains but the smell was back within minutes.We closed the bedroom door & slept on the sofa that night. In the morning as we were checking out we told Fiola at the front desk about the problem & voiced our concerns about the possible health risks from the smell. She said there was nothing she could do as far as financial compensation & all the managers were in a meeting... how convenient.We have emailed the managers Adriana Colmenares & Francisco Rangel multiple times with no reply .So for your health & safety DO NOT ACCEPT room 930 for your vacation.
"Great location and value"
Close to everything. Get the club level, the extra perks are worth it. Food was awesome, service spectacular! You won't want to go home. We uad club level and you get premium liquor, black label was poured all day!
The charm and the warmth of this destination make Fiesta Americana Puerto Vallarta All Inclusive one of the most attractive hotels in Bahía de Banderas.
The beautiful contemporary Mexican architecture blends the traditional Mexican styles of Jalisco state with the vibrant culture of Puerto Vallarta. The buildings harmonize perfectly with the landscape surrounding the Western Sierra Madre Mountains, and the most beautiful beach in Vallarta. Relax in the shade of the largest thatched-palm ''palapa'' roof in the region, admire the beautiful waterfall, and rest in comfortable rooms, functional suites, in an environment that favors relaxation.
To ensure that your stay is complete, culinary experiences and family fun are included. Savor the moment in our restaurants that will delight you by showcasing both regional and international cuisine. For your convenience we have 24 hours Room Service.
Parking is exclusively for cars. Other vehicles, such as: buses, trailers, buggies, motorcycles, quad-bikes, are not permitted to park inside the hotel carpark. It also has a shuttle service form the hotel to the airport for a fee.
Fiesta Americana Puerto Vallarta All Inclusive & Spa is an Eco-friendly hotel, so it is a 100% smoke free hotel.
Please remember that check-in time is 3pm, subject to availability. Check-out time is 12pm; we suggest you use our express check-out service.