My husband and I stayed Feb 2-9, while my mother and 12 yo daughter shared a separate room. Our ground level king suite was very nice with a separate living room and bedroom, complete with a private swim out pool. Our AC didn’t work all week and leaked water when it did (which drove my HVAC/R tech husband crazy). We reported it twice, but the overnight temps were comfortable enough that it wasn’t worth another complaint.
The service, drinks, and food at FA are FANTASTIC. Marco and the shrimp tacos at the beach bar were a favorite (request grilled, if you please), Juan and staff at the lobby and swim up bar made us feel like royalty, and the Asian and Italian restaurants left us full and satisfied by night. We heard great things about room service, but didn’t use it ourselves. Sushi lesson, Discover Scuba at the Dive House, bingo by the pool... we were never bored or disappointed.
The pool kept us content all day and the snorkeling right off the beach was breathtaking.
After staying at FA Cancun, Grand FA Puerto Vallarta, and now FA Cozumel, it’s safe to say we love the resort chain for all the reasons listed above. Smaller, quaint properties with exceptional service. We can’t wait to return!
"Great staff and snorkeling"
First time in Cozumel and it was a great experience. Had a couple extra days and stayed at Fiesta Americana Cozumel for our last night. Thought the resort was on the ocean (it's actually across the street) but service and staff made up for it. They were very friendly and accommodating throughout the resort.
I loved doing stretching with Montse! Our view of the ocean during stretching was fantastic and really enjoyed the workout and relaxed atmosphere. Would've loved to do yoga with Montse but unfortunately they only do it once a week.
Snorkeling is great by the resort. You can sign out equipment for free and snorkel right by the property (around the pier has the best fish!). The resort didn't have much of a beach but the Sunsets were beautiful by the ocean walls. The rooms, pool bar and restaurants were also nice (the asian restaurant and sushi bar were very good!). Would recommend this place if you need a couple nights stay in Cozumel.
"Nice Relaxing Resort"
We had a great experience at Fiesta Americana. We have stayed at 3 other resorts in Cozumel and this was the best place. The food was good and the staff was amazing. Zaira at the coffee corner always had a smile on her face and she knew what you liked by the second day. Kermin at the lobby bar and Alejander, Lucio, Isabel, manuel, Arturo and Salvador at the buffet dining we exceptional. We will definitely return to Fiesta Americana.
Beautiful views: We had a great room on the fifth floor beautiful view of the ocean. The lower floors do not have any view of the ocean, just a view of the pool and garden. The food was mostly good. With the Italian food being our favorite. The snorkeling was mostly good right in front of the hotel beach. Although the water was a little rough on several of the days. Overall good experience. Brenda at the front desk was very helpful in helping us get bicycles to ride.
We loved the staff at the fiesta Americana Cozumel. They were so happy and helpful. We especially appreciated Zaira in the coffee/ ice cream station. She was so happy to serve our kids unlimited soft serve ice cream and always with a sincere smile! She was a definite 10!
We also loved the fresh homemade tortillas and quesadillas that the lady in the breakfast Buffett made us every morning! The best we have ever eaten!
Please be advised that from now on, an official Sanitation tax of 1.33 dollars per night will be charged in our hotels located in Cozumel, Quintana Roo.
Completely renovated all-inclusive Cozumel beach resort redefines the family vacation experience with a lively contemporary vibe that helps every guest find their happy place.
Private beach club and on-site snorkeling for upscale family celebrations and dive trips. This thoroughly contemporary beach resort is set on Cozumel's southwestern edge, close to the island's best dive sites and tourist attractions, and just a few miles from the action of downtown San Miguel. The picturesque seaside outpost is surrounded by a lush tropical forest and is fronted by a private beach club with snorkeling, over-water sunbeds, and a boat dock. Chankanaab Natural Park, Mayan ruins, the Cozumel Museum, shopping, nightlife, golf, and all the island's premier attractions are within easy reach.
All-inclusive access and a contemporary vibe that's more southwestern edge, close to the island's best dive sites and tourist attractions, and just a few miles from the action of downtown San Miguel. The picturesque seaside outpost is surrounded by a lush tropical forest and is fronted by a private beach club with snorkeling, over-water sunbeds, and a boat dock. Chankanaab Natural Park, Mayan ruins, the Cozumel Museum, shopping, nightlife, golf, and all the island's premier attractions are within easy reach.
All-inclusive access and a contemporary vibe that's more Mod than Mex. There are five on-site restaurants and multiple bars, with a la carte or buffet dining all day long and late into the night. There's a business center, workout room, boat dock, kids' club, movie area, game room, and a variety of lounging areas so guests can find just the right ambiance, any time of day.
Upscale guest rooms with fresh design and a contemporary vibe. The spacious guestrooms and suites offer over-sized private balconies or terraces with partial or full ocean views. Rooms have mid-century modern hardwood furnishings, crisp white walls and sheets, colorful tropical accents, wood-grain porcelain tile floors, large showers with rainshower heads, modern artwork and fixtures, colorful coffeetables, LED reading lamps, LCD satellite TV, free WiFi Internet access, minibars and security safes. Dry-cleaning and room service are available. .
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.