"GOOD HOTEL, GREAT FOOD AND EVEN BETTER EMPLOYEES"
The Fiesta Americana Veracruz is very well located and the pool is the best asset. The staff is AWESOME they know how to please their guests. From incresible chefs, to good masseurs and a very experimented concierge. Every single employee does their best to make you feel special.
If you are planning to visit Puerto de Veracruz, don't miss Fiesta Americana.
"Old Hotel, Poor A/C"
Veracruz is hot. You need a good A/C. This place is old, the furnishings in the room are circa 1970s and the A/C is not adequate.
We got a suite, we got to hotel at 4 pm, had to wait until close to 6 until finally ready.
I loved the valets and the people working there—friendly and doing their best.
"The Fiesta Americana is the hotel is the best in Veracruz"
The Fiesta Americana is the hotel is the best in Veracruz. The staff is awesome. This starts with the reservation (Gabriela) then at the reception (Andrea), then the breakfast staff (Miguel), over the cleaning staff and doesn’t end at the beach (Irene). The whole service staff around the food and beverage manager Mario (he is the best!) is first class and we felt at home. The breakfast buffet was great and the dinner at the Italian restaurant we outstanding. I also don´t want to forget Jesus who made our stay unforgettable. Thank you to all the people at the Fiesta Americana: you are hardworking, always friendly and that made our stay so special.
The people are so kind and helpful, the hotel is nice, the location is great and the breakfast is wonderful. Plus if you are working on your Spanish like I am, they are able to speak to you in English when you don't know how to say what you need to say in Spanish.
"Long Weekend - Overall Positive Experience "
Visited here often - I think the best in Boca Del Rio area. Great pool and clean rooms. Service is a bit slow - surprising with the large number of staff that is viable. Also, be sure you know the room you book - the nice balcony’s face the ocean and a larger but hard to understand when booking and not available when checking in. Breakfast buffet is terrific - the woman that makes the eggs is amazing to watch. My server (xx) was great as well. Both of them have been working for the hotel for many years and provided a great experience.
Stay at the most attractive hotel in Veracruz, Mexico, on the Gold Coast, Veracruz's exclusive zone located just five minutes from the Convention Center with easy access to the airport and downtown. The Fiesta Americana Veracruz, located in the tourist area of Boca del Rio with direct beach access, has 233 rooms, including rooms for smokers and guests with special needs. Also enjoy the hotel's two recognized specialty restaurants (seafood and Italian cuisine) and many other services: business center, spa, restaurant, cafeteria, gym, beauty salon, tobacco shop, jewelry store, two swimming pools with a Jacuzzi and Pool Bar and 11 meeting rooms.
We remind you that the check-in time is from 3:00 PM (subject to availability). Check-out is at 12:00 PM. We suggest you use our express check-out service.