We spent 7 days here with adult family members and thoroughly enjoyed our stay. I would recommend you request an upper floor to see the harbour from your balcony. We initially were given a floor 1 room with private pool but it was damp and musty and pool water cold. The hotel moved us on request and our stay improved immediately. The pool desk ran out of adult find early in the day even when the hotel was not full. Food was excellent with multiple choices that were all outstanding. Coffee corner had great options but buffet coffee was not good. A few glitches but overall would recommend going again.
We keep returning to Fiesta Americana because of the cleanliness, great food and drinks, and fabulous staff that make us feel welcome and remember us each time we return. Shout out to Aaron the beach wait staff. The workers at the fish shack. We have shrimp tacos everyday for lunch and a fantastic margarita. Arturo manages the breakfast buffet and always makes us feel special.
"Great Dive vacation"
This is probably my 5th family dive trip to Cozumel and I was unexpectedly surprised by the Fiesta Americana. Looking at the resort from the "full package", it was excellent across the board. Rooms were clean/comfortable - excellent. Food choices, quality, operating hours were superb. As others have mentioned, the staff across the board from the waiters, hotel staff and bar tenders were all excellent. A special shout out to the breakfast team (Isabel, Alejandro, Lucio, Manuel, Salvador, Hector, Arturo & Carlos)...they took great care of us at meals across our 5 day stay. Also, the pool & swim up bar were great and would be family friendly for non-divers. I also liked the compact foot-print of the resort...not a huge hike to get to the dive shop, your room or any of the restaurants. Speaking of restaurants, the varied choices for dining should accommodate most families...even with fussy eaters. The attached dive shop (Dive House) also had excellent staff, dive masters & boats...a great combo for this resort. Would definitely return again
We booked a trip through a diving club and did not have high expectations of the resort because this trip was focused on diving, not the stay. The resort was fantastic. Everything seemed to be recently updated, rooms were very nice, service was excellent, and the food was very good. We usually stay at El Presidente which is very nice but expensive. I would go back to here again in a heartbeat. And the Dive House at this resort was excellent as well.
"EXCELLENT details at Fiesta Americana!"
I can only say good things about our stay! Every detail was beautiful! Our rooms were perfect! We loved the rainfall shower, took advantage of the room service which was perfect, and was brought anything we needed by staff! The restaurants on the resort were absolutely delicious. Staff was incredibly friendly and accommodating, and the details of all the food were so thoughtful! Elito at the coffee bar made the best coffee drinks and was so friendly! He went above and beyond, making an amazing tea for my friend when she was having tummy issues. The breakfast and lunch bars were incredible! Every food item was well prepared and looked fresh. Cleanliness was better than any place at home. Staff was so wonderful to us! Isabel, Alejandro, Arturo, Lucio, Salvador, Carlos, Hector, and Manuel are so FANTASTIC and made our experience amazing. The location is breathtaking, and I feel as though we were in a complete paradise! The dive shop staff were fabulous, as a new driver I can't wait to do this again and appreciate all of the help and the experience was unforgettable! Thanks so much for the amazing stay. I cant wait to visit again with my whole family so they can experience this little piece of heaven!
Completely renovated all-inclusive Cozumel beach resort redefines the family vacation experience with a lively contemporary vibe that helps every guest find their happy place.
Private beach club and on-site snorkeling for upscale family celebrations and dive trips. This thoroughly contemporary beach resort is set on Cozumel's southwestern edge, close to the island's best dive sites and tourist attractions, and just a few miles from the action of downtown San Miguel. The picturesque seaside outpost is surrounded by a lush tropical forest and is fronted by a private beach club with snorkeling, over-water sunbeds, and a boat dock. Chankanaab Natural Park, Mayan ruins, the Cozumel Museum, shopping, nightlife, golf, and all the island's premier attractions are within easy reach.
All-inclusive access and a contemporary vibe that's more southwestern edge, close to the island's best dive sites and tourist attractions, and just a few miles from the action of downtown San Miguel. The picturesque seaside outpost is surrounded by a lush tropical forest and is fronted by a private beach club with snorkeling, over-water sunbeds, and a boat dock. Chankanaab Natural Park, Mayan ruins, the Cozumel Museum, shopping, nightlife, golf, and all the island's premier attractions are within easy reach.
All-inclusive access and a contemporary vibe that's more Mod than Mex. There are five on-site restaurants and multiple bars, with a la carte or buffet dining all day long and late into the night. There's a business center, workout room, boat dock, kids' club, movie area, game room, and a variety of lounging areas so guests can find just the right ambiance, any time of day.
Upscale guest rooms with fresh design and a contemporary vibe. The spacious guestrooms and suites offer over-sized private balconies or terraces with partial or full ocean views. Rooms have mid-century modern hardwood furnishings, crisp white walls and sheets, colorful tropical accents, wood-grain porcelain tile floors, large showers with rainshower heads, modern artwork and fixtures, colorful coffeetables, LED reading lamps, LCD satellite TV, free WiFi Internet access, minibars and security safes. Dry-cleaning and room service are available. .
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.