The staff at Fiesta Americana Condesa are all so friendly and welcoming and really know how to make sure you have a great holiday!
The food was delicious in every restaurant, those fish tacos were perfection 👌🏼 i ate them almost every day! The buffet has plenty of options to choose from, I especially enjoyed the seafood night! The Mexican and Italian restaurants have some amazing dishes. I Wish I got to try them all!
Thank you to the entertainment team for all the effort that goes into the daily activities and nightly shows - I looked forward to these everyday.
Some of the outstanding staff to mention:
Jack does an amazing job with the entertainment and bringing guests together for the activities
Alex is so friendly and full of energy and I loved chatting with him daily
JJ - his service at the buffet is exceptional!
Felix and Heraclio (pool bar) - great service, always checking to see if I needed anything
I would 100% recommend Fiesta Americana Condesa to all of my friends and would love to come back again soon!
I had an amazing time here at Fiesta Americana Condesa, I’m here for my fifteenth birthday and everyone was so welcoming and made it special for me it was the best trip I’ve been in so far and I had so much fun, Jack was so kind too give me a birthday present and he came and decorated my bed very nicely and I thank him!!
We came to Cancun to celebrate my daughter's 15th birthday. They made it so special for her! Jack went out of his way to make sure it was special.. They decorated her bed twice.. sent a special cake for her.. Everything and everyone was amazing!! Again I want to thank Jack for going out of his way to make it extra special!!
"8th trip to paradise"
This resort is fantastic. Staff is excellent they are always helpful and extremely friendly they treat you just like family. Fernanda was very nice she would find us everyday to make sure everything was perfect and to see if we needed anything. Food was good at every restaurant but fish tacos are the best. I highly recommend this resort.
They have some of the best staff. Ivannao has been our favorite. We got to know her in Jan and were excited to see her again. She goes out of her way to make us happy. We met some new staff in Nov that were also awesome. Sandy, Gabriella, Jonathon, Maisacl (rest manager), Fernanda and all the servers at the pool area.
The Fiesta Kids Clubs at Fiesta Americana hotels have been created as fun and entertainment clubs for our younger guests who always want to enjoy themselves and have really fun vacations. Our activities program has been designed by a specialist children's entertainment company and offers everything kids look for and love: supervised pool and beach games, competitions, arts and sports skills and pastimes focused on sharing, sometimes with parental participation.
The hotel has created the Club Teens concept to help ensure that there's something special for every member of the family. Teens will find video games, pool tables, music, movies and sporting activities. They'll have enough freedom to feel independent and pursue their own hobbies and make new friends, but there's always staff around in case they need anything.
An Information Area lists all of the activities going on each day, so you can meet with our staff to plot your itinerary and plan your adventures for each member of your family.
Relax and soak up the sun while your children (from 4 to 12 years old) have a blast at the Pirate Ship. This attraction, located in the kid's pool area, features three slides, three water canons and tons of fun for the little ones. Right across from the Pirate Ship is our La Cevichería restaurant, where you can relax, enjoy a delicious meal or have whatever drink you're in the mood for, all while watching your children play their hearts out.