Amazing resort!!! Everyone very friendly and helpful! Adrian in the Buffett area(evening shift), we loved! The entire staff was Amazing! The resort was very clean. When we would walk off the resort, the gentleman at the gate, meet us with cold waters. Beautiful views! Highly recommend!
"Excellent Service/Gorgeous Scenery"
What’s not to like about it, there’s over 10 different locations of different styles of food within the resort. With a warm hearted staff that are eager to serve you. One in particular, Isabel the activities coordinator, was absolutely exceptional. From teaching salsa classes to sacrificing her time to hang around with my friend and me to show us around the night life. If I ever go back to Cancun, that’s the resort for me.
"Pampered in Cancun"
I'm just returning from a vacation in Cancun with some friends. It was fantastic! I'm not sure what my favorite part was...
a delightful massage with the magical Bridget
tacos at the poolside bar with friendly Sandro and Carlos
drinks and smiles with delightful Isidro and Eligio
I can't wait to go back again!
"Relaxed, Recharged, Reconnected"
We just got back from our 10 year Anniversary trip and we both would say our trip was exceptional! We don’t travel much and we had never been to Fiesta Americana before, and I have to say we were pleasantly surprised!
The resort is beautiful, the rooms were all newly renovated, and food was generally great. We have to say that they really have hospitality down here at Fiesta Americana! Victor at customer services was so personal and gave great advice on excursions! We liked him so much that we listened to a 90 min presentation for “membership club” which we would generally never do! Victor had learned that it was our 10 year Anniversary trip and when we got to our room later that evening there were roses on the bed, towel shaped swans, and a fruit plate! On top of that he reserved a special Bali Bed for us for the day!
Our favorite gem of the whole resort was the Restaurant La Cervicheria and our waiter Francisco Javier Trinidad Valencia! We visited La Cervicheria every single day we were at the resort and sat in Fransisco’s section! The fish tacos and calamari were amazing, but Francisco made it the best! He was attentive, knew exactly what to get us after just two visits! We were so appreciative of his service! Thank you Francisco!
I think the only thing the resort could work on is maybe adding more palapas at the beach if possible, or a few more umbrellas by the pool. Many people were searching for shade throughout the day and those spots were typically spoken for by 8 am. Also maybe not allowing large groups to take up areas of 4 palapas, especially when they are all coming and going throughout the day leaving at times 2-3 palapas empty.
All in all this was a great trip and we would definitely consider going back! So instead of Adios, we will say Hasta Luego! Gracias por una gran semana!
Matt y Kelsey
This place is amazing. The staff is always right there for every need. This place is unbelievably clean. Only downside is getting bothered by the drifters on the beach to buy whatever they happen to be selling that moment. Yelling for you as you stand at the resort beach wall is annoying. The restaurant are great. The breakfast buffet is great, awesome selection.
The Fiesta Americana Condesa Cancun All Inclusive is the place to be for fun with family and friends. Guests can build sand castles on the beach, paint T-shirts, play volleyball, water polo, or try out classes in mini-Olympic, kite-making, boat-building, cooking, yoga, or Mayan language. Adults can enjoy evening activities like tequila tasting, dancing to live music or learning Mayan astrology, while the kids have fun at the Fiesta Kids Club or the Teen's Club.