We loved food at this place. The staff and services are very good. Wifi is included and fast, but certain spot does not have good signal. We liked this place including pool bar activities, drinks, water arobics, water volley, beach volley, etc. With the deal that we get, it was so well worth going there. We will be back!
"Awesome Birthday Vacation!"
I selected this resort for my 50th birthday vacation celebration with 8 friends. We had a blast! Great restaurants on site and variety of food options. Nice selection of alcohol brands at the bars. Uri, Raul, Uriel and Sophia kept us entertained and busy at pool side. They were so friendly. Definitely visit Rodolfo for delicious fish and shrimp tacos. Jose kept our drinks coming as we were tanning. Rooms were clean. All staff were friendly and helpful.
We have been home now for two weeks. I like to wait a bit and reflect before writing a review. Sooooooooo......
From the moment we arrived until the moment we left, we experienced nothing less than 5 star service. The whole team at FAC were super friendly and helpful. Our room was ocean facing, immaculate, well designed and comfortable. The shower was out of this world. House keeping was first rate. We even took advantage of their laundry service which was affordable and excellent.
Could not ask for better amenities on site. Something for everyone whether you wanted an active holiday or a lazy holiday. The pool area had plenty of lounge chairs and towels at the ready. The layout made for a great atmosphere depending on the energy level you wanted to experience that day. The entertainment was fun without being intrusive or disruptive to your own personal space. We tended to stay in the same area and our server was attentive and knew, after one day, exactly what we liked to drink and when to refill. No mean feet when you consider the number of guests he was attending to.
I am not a fan of buffets. I do not hold them in great regard BUT I was super pleased with the variety and quality of the food on offer. I have been fortunate to have traveled extensively around the world and this buffet was one of the best. What really elevated it to a whole new level was the dining room staff. We really connected with one in particular. Marlene is one of the best servers and nicest persons you will ever hope to come across in your lifetime. She was attentive, engaging, friendly and fun...hence we were seated with her every evening. Imagine our surprise when we came to find out that she had only been working at the resort for two weeks. She is such an asset to the resort. Captain Sergio, another one new to the resort, runs a tight ship and has elevated table service to five star standard. His sole mission is to make sure you have an awesome experience from the moment you arrive until the moment you leave. He is a super character as well. These two in particular made our stay at FAC one of the best holidays we have ever had. it is because off them that we will be back over and over again. We have found our "home away from home" and we cannot wait until we take the escalator up to reception and check in again. I know there are many resorts to choose from but trust me....look no further than Fiesta Americana Condesa. You'll LOVE it. Marlene and Sergio....we miss you and looking forward to seeing you again in the near future!!!!
"Loving it in the Sun"
We had wonderful service here. The people were just great to the last one. Everyone smiled and ask it they could help us or if we were having a good time. The pools are great and the beach was so nice. There is always someone there to ask if they can get you a drink. I am going back as soon as I can.
We just spent 5 nights at Fiesta Americana Condesa and all I can say we will definitely be going back. The food was amazing even at the buffet, we never went without a drink at the pool, most of the time we each had 2, it was amazing. A couple of us got a massage and loved it! The sushi in the lobby bar was amazing the tacos at the Cevicharilla was amazing. We loved it. The rooms are tidy and updated, WiFi worked great to call home. They even threw a Super Bowl party which was awesome! We highly recommend Fiesta Americana! We’ve been to several places throughout Mexico and stayed at all inclusive resorts and this one, by far, was the best!! They even had a fruit cart that came around the pool on certain days and would grill out fresh fish and chicken for lunch. It was amazing. They really go above and beyond to make your stay as easy and relaxing as possible!
The only thing they could improve on is service at the beach, if possible, and maybe wash the cups at the bar with a machine dishwasher. Maybe bring your own mug. The shows at night were ok. We liked the Michael Jackson show the best. If you end up spending time in your room maybe bring a roku stick or Apple TV if you only like two channels in English. We can’t wait to go back.
Please be advised that from now on, an official Sanitation tax of 1.46 dollars per night will be charged in our hotels located in Benito Juárez, Quintana Roo (Cancún).
Enjoy a family style vacation experience with complete vacation amenities when you stay at the Fiesta Americana Condesa Cancún All-Inclusive resort. Our Cancún destination property offers an unforgettable vacation in an elegant and traditional Mexican architectural setting with services and facilities. Treasured memories begin at the Fiesta Americana Condesa Cancún, where our guests enjoy an all-inclusive, family-friendly atmosphere featuring complete accommodations, dining, drinks, entertainment, and a range of cultural, recreational and sporting activities, all included at an affordable fixed price.
Our new restaurants offer Mexican and International cuisine 24 hours a day, making it the only hotel in Cancún to take you on a culinary journey through all the regions of Mexico. It's also the only All Inclusive hotel in Cancun and all of Mexico that truly celebrates the traditional culture of Mexico.
The All Inclusive vacation concept provides new things to discover and do, new sensations to feel and the modern amenities to make sure you are always comfortable. The memories of the flavors, aromas, details, surprises, traditions, experiences and rich culture of Mexico will stay with you long after you go back home. At the Fiesta Americana, everything has been created just for you - and everything is included. All you have to do is be yourself, share the good times with your family, have fun with your friends, and do as much or as little as you care to do.
The opportunities are endless, with fun and convenient activities for every member of your family. Nothing is more important than doing what you want and enjoying yourself, without worrying about anything, since everything is included in the upfront price - the room, food, drinks, arts and crafts and a wide range of activities at the hotel. And of course, you can always select additional activities and amenities to make your visit even more exclusive. The elegant hotel features contemporary Mexican architecture, including one of the largest and most impressive thatched-roof ''palapas'' in the entire country. There are cultural activities, arts and crafts and sports programs to keep you constantly entertained, plus time to relax and soak up the Mayan culture, enjoy the Caribbean sunshine and groove to the international ambiance that settles in after the sun goes down.
Hotel's rooms are 100% smoke free.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.