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It is not necessary, because the concept of restaurants is first on arrival, first in service. Only in some of our specialty restaurants reservation is required, however, the concierge department directly at the hotel can support it with the reservation upon arrival.
It includes the rent of the room, taxes, food, drinks, room service, products in the mine bar and tips. The that is not included is: spa, motorized activities, food and / or Premium drinks.
So you can take a room to your name it must be of legal age.
Located in the main hotel district, our all-inclusive hotel has something for everyone in your family so you can enjoy cultural, artistic, and sports activities in a fun and relaxed environment against the backdrop of the sea. Our hotel offers world-class service.
Receive complimentary transportation when booking minimum 4 nights.
Indulge in traditional Mexican cuisine or try the newest gastronomic innovations that will give you a sample of flavors from around the world.
Take some ''me time'' at the Milluma Spa by Fiesta Americana, where we use traditional and local natural ingredients in our treatments.
At Fiesta Americana, we offer spaces that can be used to create an incredible backdrop for any occasion so your event is a success. Celebrate your event with us on the shores one of the most beautiful beaches in all of Mexico.
Savor
Rejuvenate
Events
Indulge in traditional Mexican cuisine or try the newest gastronomic innovations that will give you a sample of flavors from around the world.
Trattoría
Cenaduría
Sweet Corner
Cevichería
San Telmo
El Mexicano
Rosato
Kalmia
Take some ''me time'' at the Milluma Spa by Fiesta Americana, where we use traditional and local natural ingredients in our treatments.
At Fiesta Americana, we offer spaces that can be used to create an incredible backdrop for any occasion so your event is a success. Celebrate your event with us on the shores one of the most beautiful beaches in all of Mexico.
- Welcome amenity and bottle of Sparkling wine on arrival.
- Free access to the humidity areas of the spa, Sauna, Hot tube, pools.
- 15% discount on Spa treatments.
- 15% discount at the Gift shop.
- Special turn down service.
- Private transportation included in minimum 4 nights stays by booking through our website.
- Welcome amenity and bottle of Sparkling wine on arrival.
- Free access to the humidity areas of the spa, Sauna, Hot tube, pools.
- 15% discount on Spa treatments.
- 15% discount at the Gift shop.
- 15% discount on special menus and premium wines.
- Daily complimentary use of a cabana including foot massage.
- Unlimited access to hydrotherapy areas.
- Special turn down service.
- Private check in.
- Private transportation included in minimum 4 nights stays by booking through our website.
- Bottle of champagne on arrival day.
- Free access to the humidity areas of the spa, Sauna, Hot tube, pools.
- 20% discount on Spa treatments.
- 20% discount at the Gift shop.
- 15% discount on special menus and premium wines.
- Daily complimentary use of a cabana including foot massage.
- Special dinner for Two people with a Set Menu.
- Unlimited access to hydrotherapy areas.
- Special turn down service.
- Private check in.
- Private transportation included in minimum 4 nights stays by booking through our website.
Certificate of excellence 2019
Traveler Rating: 8.3 Excellent
This trip was an amazing trip and my fiancé and I really enjoyed our time there. We are definitely returning. The staff were very courteous and helpful to our needs, there were a lot of activities that we also enjoyed.
This is such an awesome place to relax and have fun with family and friends. We also had the chance to meet and make some great friends while on the trip. The Food was so amazing. The daily specials at the pool were superbly prepared and presented. Not only that but the entertainment and activities keep the kids and adults all entertained. The bartenders and all the staff are super nice and accommodating to all your needs and wishes. If you want to go off and do an excursion they are very helpful in getting you set up too. We are extremely bummed that our trip for June on 2020 had to be canceled due to COVID 19 and we plan on rescheduling as soon as the borders are open!!!
No complaints excellent customer service great food staff is very friendly extremely polite as well definitely recommend it loved it best vacation ever we have something to do every day especially those Zumba classes Best instructors didn’t missed one class
I don’t really know how to start this as this is my first ever review before. So I’ll start from the beginning. When we arrived our luggage was taken to our rooms for us and we were given a choice of drinks on arrival. These were delicious and exactly what was needed after a whole days travel. We checked in to our room which had a sea view and was amazing. We went to the buffet as it was late. A lot of selections and staff were friendly. We booked the san telmo restaurant for my birthday and we had Jay Jay that served us. He was by far the best waiter and service was amazing. I’m afraid this is where the holiday stopped for us. My girlfriend had planned a surprise for the room to be decorated when we returned. This unfortunately never happened. With everything going on around the world I understand the situation the hotel were in but the way we were treated and the attitude of the staff was appalling. Due to the lack of guests all the restaurants were closed and we were made to eat in the buffet hall. We were promised that we could chose different food of the other restaurant menus but when we arrived to the buffet and explained this to the manger there he disagreed and we were left with just buffet options. This happened every night for over a week. With the buffet options getting less and less eventually being just the hot service with a choice of steak chicken or fish. The breakfast and lunch service was moved to kamboo which is open. This led to birds eating the food that was left out and waiters just standing around watching. At one point each ladle for the buffet had a bird on I explained this to the manager and he just said ‘well the food is covered’ i was astonished especially after the crisis the world was in with this epidemic. Birds even took a persons pastry from the table whilst they were at the buffet, a waiter just picked it up and put it back on there plate until they realised I saw and then removed it. One day the whole hotel had no electric which meant no wifi no elevators just air con for the rooms. Me and my partner with another guest had to complain so much they finally agreed to give us a day pass at their sister hotel live aqua. Wow. What a hotel. The staff were friendly and helpful. They all had smiles and couldn’t help us enough. What a complete contrast to what we had to deal with for a whole week. We spoke to the food and beverage manager of live aqua and said what we were dealing with and he couldn’t believe it. Even he agreed with everything going on the staff should of stepped up and not gone down like we had received. When we were there my partner wanted carbonara for lunch, which wasn’t on the menu, but they happily agreed to cook it for her. It was just the little touches live aqua did in two days made our holiday so much better. I would defiantly recommend staying there than the fiesta. Not once did they offer us anything in compensation or anything to make the holiday better. Soon as the Americans all went home the staff didn’t seem to care one bit. On our last night we decided we couldn’t handle the poor service of the buffet so we were going to order room service. Shock our phone was cut off. So after having a cold shower, guessing they had turn the hot water off by now, I had to go down to concierge to order food. Every time we explained the experience we were having nothing was ever done. We even have video footage of the hotel in complete darkness, birds eating the food etc. After paying so much money I can’t ever think about going back here again. To top off this holiday my partner received two emails whilst we were at the airport for charges to the room to which made no sense. This just added extra stress to the whole situation. They completely ruined what should of been a holiday of a life time.
My wife and I stayed at this resort about 10 years ago, and have been returning at least on a year since that first visit. It is a wonderful place for couples or family vacations. The staff makes every effort to insure your visit is memorable, the food is outstanding and the facility has recently been remodeled and luxurious. The beach is beautiful and the water is clear. After 10 years of visits I have never found anything to detract from the great experience of staying at this resort.
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