Reasons for making your reservations on

Overview     Best Rate Guaranteed     Terms and Conditions     

Easy, fast reservations

. Make your reservations through a fast and easy-to-navigate site.
. Browse through destination information, including hotel location, local weather and recreational activities.
. In just 4 easy steps, you can make your reservation at your hotel of choice.
. You'll have the option to wait and pay upon arrival with the payment method of your choice, or to pay in advance or make deferred payments, taking advantage of some of our special promotions when you use these methods.
. You'll receive your confirmation and reservation number immediately by e-mail.

Clear, safe processes

. We protect your credit card and personal information.
. Our site is certified as safe by the Mexican Internet Association (AMIPCI), which has a privacy policy in accordance with the regulations of the Asia Pacific Economic Cooperation Forum (APEC).
. Contact an Online Assistance Agent to resolve any questions or issues you have with the reservation process.

Reservation cancellations and/or changes

. If you make your reservation on our website, you can change the dates of your trip, your room and/or the number of guests online.
. You can also cancel your reservation directly on our website without any penalty charge, as long as the change and cancellation policies are respected.

Better rates, more fun

. Our rates are the lowest available in the market. At each of our hotels, you'll enjoy maximum comfort at the best prices.

. We have a Best Rate Guaranteed policy. If you find a lower rate for one of our hotels somewhere else, we'll honor it and give you 25% off the published price. The rules of this policy are described .