Fiesta Americana Puerto Vallarta All Inclusive & Spa
Location #10 of 124 hotels in Puerto Vallarta
Summary of qualifications
"Extraordinary staff at this resort!!"
Our family just returned from a one week trip to Fiesta Americana and we are extremely impressed by the kind, warm and caring nature of the staff here. Everyone made us feel welcomed and went out of their way to provide personalized, exceptional service above and beyond! From the time we arrived, Karina Gomez arranged connecting rooms for us, a higher floor and made sure we had everything we needed. She is so sweet and we really appreciated all of her help in celebrating our daughter's birthday and our anniversary. Captain Joaquin (manager) was always by the pool or lobby and checked in with us everyday which is really impressive from a manager. The rooms are very clean but we didn't spend much time there as we were out by the pool or beach area. The pool is well maintained and cleaned every morning. Everyone works so hard. We were always greeted by friendly and warm Daniel at the towel counter. We always had our drinks filled or yummy shrimp tacos or ice cream brought to us by Gume, Rafael, Ignacio, or Carlos Hernandez. They all worked so hard walking all day in the Mexico heat.
All three specialty restaurants are fantastic and we enjoyed them all. No reservations required and we always got a table within a few minutes. The service exceptional in all restaurants and a special thank you to Antonio for delicious omelettes, Liliana, Perla, Coral, for warm smiles, Erick, Ismael, Israel, Omar for excellent service and many more whom we didn't get their names.
We hung out by the pool most days and we have to say a big Kudos to MUCHO SEXY MARTIN Aerobics Instructor/Entertainment Hombre. The water aerobics is a must to try and you will not regret it. Martin will keep you laughing and make sure you have a fantastic time. Martin definitely made our trip with his fun, outgoing personality! He is the ultimate gem of Fiesta Americana and made our trip over the top unforgettable!
Thank you to everyone at Fiesta Americana for a wonderful family trip and we hope to see you again!
WOW, we can't say enough and I don't even know where to start with this review! The staff here is top notch and the best we have ever encountered! Ask the concierge to hook you up with a local tour guide and get a private tour with your family for cheaper then the excursions. The food was spectacular in all three sit down restaurants and the buffet which was a pleasant surprise! Portions are not huge at the three restaurants so if your starving order extra. There is a buffet for breakfast and also for dinner. The pool has two restaurants, a grill with the best burgers and a Seafood restaurant!!! The pool has a swim up bar that was fantastic! GO TO THE SPA!!! Lay on the beach and have the local vendors come up and show you their items while you shop from your lounge chair! It's very hard to leave the resort to go out and eat because everything is right there but make sure to visit a few local haunts like Cafe De Olla and Pipi's!
"Feetback on Carlos Monroy"
Our first time at the Fiesta Americana resort and spa and we come out of our experience with only good things to say about it. We had the best time, the food was amazing and the staff were great. But the the experiences that stood out most were with the Fiesta Americana vacation club staff. One staff member in particular by the name of carlos monroy was so great and passionate about his job. I usually do not trust people easily but with carlos it was very easy because he was so honest and at first glance i could tell he was trustworthy. When other staff explained our vacation package plan we were very hesitant because we thought it was too good to be true. But as soon as carlos explained everything in further detail we completely bought into the package deal. We would also like to point out how much resemblance there is between carlos and Dwayne Johnson. He is the rock of the Fiesta Americana.
"Great place to spend your vacation, highly recommended"
One of the best place I been for all inclusive, upscale service. they clean your room daily, ocean view , friendly staff. I like to mention several people that made our trip very memorable. Waiter's ( Francisco, Rafael, Carolina, marcos), You should try the spa it relaxing and the massage are great. Special thanks to ( Elizabeth, Haydee). Special thanks to the person that cleans our room daily ( Petra). and lastly to our porter (Ivan).
Hope to see you again next year.
"Couldn't Wait to Come Back!"
Fiesta Americana is absolutely our favorite "Home Away From Home." We were counting the days until our return. We were greeted by Mariana, the Concierge, with a warm smile and a genuine welcome. Our room was on the 8th floor. The 8th and 9th floor are part of the Fiesta Club. It was lovely, with a commons area right off the elevator and included a Happy Hour with top shelf liquors and appetizers. Every morning there was a breakfast to eat at your leisure. Carlos was incredible on the 8th floor. He was constantly smiling and attentive. The view from our room was spectacular, and has always been one of our favorite features of the Fiesta Americana. Rafael was one of our first "friends" to see the day we arrived. Oh, what a greeting he gave us!! We were so happy to see him and his gorgeous smile every day. He continues to work through the day with joy. Gume is so funny and made us laugh all the time. He is such a hard worker and very kind. Miguel, Ignacio, and Polo were wonderful, very attentive waiters, and always stopped to chat with us. Joaquin visited with us every day to make sure we were enjoying ourselves and if there was anything we needed. Enrique was so welcoming and attentive. We loved seeing him at breakfast and dinner. He set aside a special table for us for the Mexican Fiesta and always remembered our drink orders. He made us feel so special. Hector was awesome at the Italian restaurant. He gave us a warm welcome and surprised us with a lovely dessert on a beautiful plate that was decorated with, "Welcome Home." Yosimir and Daniel were excellent at the pool. Daniel would stop and visit with us often. He was so engaging. Rosa and Carolina were so sweet. Wolfgang was nothing short of professional, accommodating, & very very friendly. He visited with us every day. He is a very hard worker, but always very humble about it. We thoroughly enjoyed our chats with him. I'll have to practice my German a little more for our next visit! Also, Mariana and her secret crew decorated a pool cabana with balloons & streamers for my birthday. It was such a lovely surprise. Thank you! A beautiful birthday dessert was then delivered to our room. It was such a lovely touch. The mocha frappuccinos were excellent from the cafe. Every specialty restaurant is fabulous with delicious food. How wonderful that you do not have to make reservations and can dine at them as many times as you'd like during your stay. There is no formal dress code, as well. The resort, the view, the food & drinks, the HUGS, and the BEST staff in the world...these are all the reasons we return to the beautiful Fiesta Americana Puerto Vallarta! They make you feel like family! We will return.
The charm and the warmth of this destination make Fiesta Americana Puerto Vallarta All Inclusive one of the most attractive hotels in Bahía de Banderas.
The beautiful contemporary Mexican architecture blends the traditional Mexican styles of Jalisco state with the vibrant culture of Puerto Vallarta. The buildings harmonize perfectly with the landscape surrounding the Western Sierra Madre Mountains, and the most beautiful beach in Vallarta. Relax in the shade of the largest thatched-palm ''palapa'' roof in the region, admire the beautiful waterfall, and rest in comfortable rooms, functional suites, in an environment that favors relaxation.
To ensure that your stay is complete, culinary experiences and family fun are included. Savor the moment in our restaurants that will delight you by showcasing both regional and international cuisine.
Fiesta Americana Puerto Vallarta All Inclusive & Spa is an Eco-friendly hotel, so it is a 100% smoke free hotel.
Please remember that check-in time is 3pm, subject to availability. Check-out time is 12pm; we suggest you use our express check-out service.