Fiesta Americana Puerto Vallarta All Inclusive & Spa
Location #9 of 125 hotels in Puerto Vallarta
Summary of qualifications
"Best service "
We enjoy coming to Mexico for the weather and the unparalleled service. This place is up there in our top 3! Not a day of disappointment. Our pool guy was Alan B made sure we were always taken care of and nothing was short of excellent. We love this place and thank you Alan B.
This was our first all inclusive experience. I was very hesitant as I have heard of bad experiences.Food was great and lots of it. Staff was outstanding.Shout out to Miguel, Sergio,Rafeal and Alfrado who were out of this world on service. This resort will not disappoint.The only thing I could say negative about is the pillows.
"Good vacation for the price."
So I've been back from this resort and it's with mixed reviews. I've been waiting to write a review to see if my thoughts have changed but they haven't. So here goes;
There are positives and negatives to this resort.
The positives are that the food is amazing especially the different daily speciality lunches and speciality dinners.
The location is perfect to us as well as its minutes from the airport and a short cab ride down to the malecon. There are also two malls within a 5-10 minute walk so that you can go shopping or if you want to leave the resort.
Service is pretty good and I say pretty good because I would say most servers try and get to know you with special shout outs to Rosa in the lobby bar, Emilio at the pool and the team of Armando, Sergio and memo at breakfast. They really tried to get to know us and provided excellent service.
The rooms were clean however our fridge was never restocked in a whole week even though we asked on numerous occasions which leads me to the cons of the resort.
The drinks although readily available being an all inclusive are simply to strong. And I know that seems like a good probably to have, it really isn't. Many people I was with and at the pool could not even drink the drinks because the bartenders simply filled your glass with alcohol and barely any mix. In a all inclusive type situation I would rather have drinks being made properly and order as many as I want rather then a drink that's 90% alcohol and 10% mix that I have to choke down.
The biggest con I found from many of the guest was the lack of music and activities around the pool and resort. Around noon there was water aerobics and they had a bigger speaker and some music which livened the place up but as soon as that was done they took music away and there was nothing going on. I had a little portable speaker for the people in my section to listen to and I was told to turn it off as it was not allowed. There was the "pool police" as we called them basically not allowing anything to happen in the pool. No throwing of balls. No floaties and no music. Which is fine but then the resort needs to come up with some activities for guest.
This leads into night. There was one show the whole week we were there and it was on the same night as the casino night. Makes no sense that they would have two things on the same night then basically nothing for the rest of the week other then a band in the lobby bar a couple of nights.
Now keep in mind this is all constructive criticism because we did have a good time and would go back for the same price for sure but I feel with these couple of changes it could make this place top notch!
"3rd time in paradise "
My husband and I just returned home from our 3rd visit to Fiesta Americana. I can't tell
You how wonderful and amazing this little
Piece of paradise is.
This hotel just keeps getting better and better every time we visit. We love it here and call this our second home.
Mariana, thank you, thank you, thank you😁.
The hotel should be so honoured and proud to have you as their chief concierge, you are a big reason why we keep coming back to the fiesta Americana.
You go above and beyond and work so hard to accommodate your guests including getting our room ready earlier because my flights got all rearranged and had to arrive earlier at the hotel then expected. That meant the world to us.
This hotel is perfect in every way. Every room so super clean, comfortable and nice and the best part they all have a stunning view of the ocean which Im missing already and can't wait to come back.
Every staff at this hotel and I mean everyone works so hard at making your stay an amazing one. From the cleaning staff to the management
Carlos the king who was awesome at serving drinks, he never left us without a drink and treated us like a king and queen. Tks Carlos
Raffael works so hard to make people happy always asking us how are day is
These guys must walk a million steps everyday at the pool.
Gustavo and Liz who always had a smile and
Positive word when coming out the elevator
All the staff at the buffet, snack bar and fish bar to the Mexican like Edwin who works so hard to Edmundo who catered to our every need at the Asian
If you come to this place you will not be disappointed
Thank you Fiesta Americana for again not disappointing us.
We will be back😁
"Best all inclusive we have experienced"
This hotel is amazing! Staff excellent beyond ...and food awesome!! Only down was being hooked into talking to a time share consultant that we thought was just a greeter. Got two wonderful massages for listening to presentation for 90 minutes. I made sure it ended in 90 min S they promised. Everything else fabulous . Al a carts super and no reservations.
The charm and the warmth of this destination make Fiesta Americana Puerto Vallarta All Inclusive one of the most attractive hotels in Bahía de Banderas.
The beautiful contemporary Mexican architecture blends the traditional Mexican styles of Jalisco state with the vibrant culture of Puerto Vallarta. The buildings harmonize perfectly with the landscape surrounding the Western Sierra Madre Mountains, and the most beautiful beach in Vallarta. Relax in the shade of the largest thatched-palm ''palapa'' roof in the region, admire the beautiful waterfall, and rest in comfortable rooms, functional suites, in an environment that favors relaxation.
To ensure that your stay is complete, culinary experiences and family fun are included. Savor the moment in our restaurants that will delight you by showcasing both regional and international cuisine.
Fiesta Americana Puerto Vallarta All Inclusive & Spa is an Eco-friendly hotel, so it is a 100% smoke free hotel.
Please remember that check-in time is 3pm, subject to availability. Check-out time is 12pm; we suggest you use our express check-out service.