Fiesta Americana Puerto Vallarta All Inclusive & Spa
Location #7 of 126 hotels in Puerto Vallarta
Certificate of Excellence 2016
Summary of qualifications
"Amazing week long stay"
We just returned last night and I already want to go back! The service from beginning to end was impeccable! Our room was on the third floor and we had a beautiful view of the pool and bay. Our housekeeper Elena looked after our every need and our bar fridge was stocked every day! The beds are super comfortable, the a/c was nice and cold and everything was so clean! The breakfast buffet was delicious and the table service was quick and cheerful. Our favourite waiter was Edgar, he usually works the buffet in the morning and the Asian restaurant at night! He always had a smile and remembered us and what we liked ! We had great food at all the restaurants but the food in the Mexican was our favourite! The pool and bar service was hands down the best ! Never had to wait long for a drink or a snack and since we were 8 days it's hard to say which server was the best, they all rocked ! The entertainment people were fantastic and ran great activities during the day but we mostly just lounged by the pool or beach when we weren't on a tour! The shrimp tacos (un-breaded) were to die for and the hamburgers from the grill were some of the best we have ever had! The guacamole was delicious on everything ! All you have to do is ask and they will do everything they can to get you exactly what you want ! We finished everyday in the lobby bar and had fantastic service from Rosa and Carolina and the bartender Manuel, always had a huge smile even though I don't think he had a single day off in the 8 days we were there. Drinks were strong and plentiful! Loved that there was no Saving beach or pool loungers staff would go around and remove towels if No one came by. Loved not having to make dinner reservations or being limited to the al la carte ! Beach towels were big and plentiful! On our last day we didn't fly out until 7:30 and they let us keep our room until check out ! It was perfect.
Every time I asked for something they would cheerfully say "of course...why not" I felt like every wish was my command !! Hard to Come home to reality after being so well taken care of by so many wonderful staff !
"Three Times a Charm: Another Awesome Vacation at the Fiesta Americana"
This is our third visit to Fiesta Americana, since June 2015, and the experience continues to be awe-inspiring. First and foremost is the service, it is the absolute best. Whether you are enjoying the beach, the pool, or the restaurants, you cannot find more personal and professional service. On the beach, Luis Piza's warm greetings, and expert service continue to be one of the high point of our trips. He knows what we like: fish tacos (the best) and for me: Dirty Monkeys with fresh bananas and Baileys. At the pool, "Brad Pitt" provided us personal service at our cabana bed. Hector, the restaurant captain, arranged for the chef to prepare an unforgettable dinner for us: grilled dorado (we provided the fish caught on a fishing charter that day) with three freshly made sauces (cream caper, red peppers, and garlic sauces), fresh vegetables and rice; all served on a wooden platter, and presented by the chef. Excellent!!
This time we enjoyed our stay at the Fiesta Americana along with our friends and their granddaughters, and I learned that this resort is a wonderful place for kids as well as adults. There are many activities for kids, like ceramic painting and cooking classes, that I was not aware of on my last two visits. Everyone had a great time!
When will we return??? Hopefully real soon:)
My daughter, boyfriend and I stayed at the Fiesta Americana and had a fabulous time! The staff were all very friendly and helpful, especially Sergio, Jesus, Gerardo, Armando and Miguel. The food was delicious, especially at the Italian restaurant. The shrimp tacos at the Cevicheria were so good,we ate them for lunch almost everyday. The beach was clean and the water warm. Great place for a family vacation.
"Very happy with this resort"
Overall very happy with this resort. The resort is well kept and the staff at every spot in this resort are great! The food here is fantastic! The buffet, every sit down restaurant and the pool side snack bar as well. Free wifi everywhere, great coffee shop with free specialty coffees, nice pool and a decent beach. We had the family suite on the first floor which was awesome! Large rooms with extra large decks, which are only that big on the first floor. The beds in the rooms we had were VERY firm, which made for not the most comfortable sleep, but manageable for sure. This resort has a kids room and a teen room. The teen room has air hockey, ping pong, foosball and a game console, but be aware that you cannot play games with your teens as it is 13-17 years old ONLY!! We tried to play games with the boys on a cloudy day, but were promptly kicked out(yes really). I hope in the future they change this as there are no games available, like ping pong out near the pool deck. One thing this resort lacks is the amount of fun games and music poolside. They had beach volleyball and pool yoga daily, but only had intermittent other activities available. The resort does have entertainment by way of a show or live band every other night. We also noticed that they keep an eye on people who put out pool towels in the morning and don't show up for hours. They will remove the towels....fantastic! So other than a few little things, this resort is really dialled in! Also a small note that this is a time share resort. They will try to get you into a meeting, but were pretty casual about it when we nicely said no thanks. We would definitely recommend this resort.
"Great Family Resort"
Spent 7 nights Aug 5 - Aug 12. Resort very clean, staff very attentive, and food surprisingly good. Pool a little small, but understand they are adding another pool. Loved the extras the staff did, i.e. Poolside grilling of fish, pork tacos, tequila tasting, etc. The staff is what makes this place (This appears to be common opinion throughout tripadvisor reviews....and it is true). Esmeralda, Ramon and Gume were fabulous. We walked the beach both directions and by far this resort is the place to stay.
Would recommend the top floor (club level) : views are great and having a private/floor only space with drinks and food was great to unwind to.
This is the second time to PV and would recommend and stay here again.
The charm and the warmth of this destination make Fiesta Americana Puerto Vallarta All Inclusive one of the most attractive hotels in Bahía de Banderas.
The beautiful contemporary Mexican architecture blends the traditional Mexican styles of Jalisco state with the vibrant culture of Puerto Vallarta. The buildings harmonize perfectly with the landscape surrounding the Western Sierra Madre Mountains, and the most beautiful beach in Vallarta. Relax in the shade of the largest thatched-palm ''palapa'' roof in the region, admire the beautiful waterfall, and rest in comfortable rooms, functional suites, in an environment that favors relaxation.
To ensure that your stay is complete, culinary experiences and family fun are included. Savor the moment in our restaurants that will delight you by showcasing both regional and international cuisine.
Fiesta Americana Puerto Vallarta All Inclusive & Spa is an Eco-friendly hotel, so it is a 100% smoke free hotel.
Please remember that check-in time is 3pm, subject to availability. Check-out time is 12pm; we suggest you use our express check-out service.