Fiesta Americana Puerto Vallarta All Inclusive & Spa
Location #7 of 126 hotels in Puerto Vallarta
Certificate of Excellence 2016
Summary of qualifications
"Summer Vacation "
4 Stars. Great people, great service from the welcome, to the end. The food was good and service was great. No crazy waiting or restaurant reservations required. The location was literally on the beach 15 minutes from the airport. 10 minute taxi from downtown. It was mellow, property was not overwhelmingly large so everything is close but not crowded.
I recommend for a mellow time with the family. Kids had a blast.
What keeps it from a 5?
- A kids pool slide would be nice.
- Lifeguards are not on duty at pools.
- Need more umbrellas.
- Evening Entertainment was light.
- The Kids Zone was dark and unwelcoming. Only one TV and the volume was maxed out. Too loud.
"First class hotel"
We have been staying at the Fiesta Americana in Puerta Vallarta for 5 years. It is our home away from home. It is a smaller hotel but everything is so accessible. The staff are the best and you get to know them well. The food is excellent. The ocean isn't the best for swimming as it can get rough but the pool is lovely. It is close to town by bus, taxi or you can walk if you are energetic. There are five casinos close by if you enjoy some gambling. We look forward to it every year.
"Amazing food and staff!! Wonderful hotel!"
One of the best all inclusive hotel! We had a private dinner for my sons bday and food was to die for! Everyone goes above and beyond for you! Great pool! beach area! And restaurants! So relaxing! Very great full to all the staff..Miguel morales great waiter! Rafael always had our drinks! Aurelio H. Angel, Hector, and Luis thank you for making our experience wonderful!! Best cevicheria ever!
My family and I had a wonderful time in Puerto Vallarta. The service was outstanding especially with the servers working at the Chula Vista Restaurant. They were very attentive and always on top of things. I was impressed! Its unfortunate that a lot of guest did not leave tips. Although, the hotel is all inclusive, people dont realize that the mexican employees are paid a very low wage. The tips for patrons allow then to have a more sustainable income. I saw a lot of guest making outrages demands which the employees eagerly complied with, but the guest left nothing(tip). I want to thank Sergio, Jesus, Gerardo, Armando, and Juvencio! These employees went all out to make our experience a memorable one. Thank you.
I just wish the drinks were a little bit stronger, but overall we had an amazing time.
"Fiesta Americana Puerto Vallarta Vacation"
We just returned from a 5 night stay a the Fiesta Americana. This is one of the nicest all-inclusives that we have stayed at. The Hotel is just the right size; large enough to have a selection of resturants and bars put is also personal. Everything is also very clean.
We recommend the 9th floor for the view and large rooms. The 9th floor also included Breakfast and a light snack with full bar in the afternoon.Kudos to Rafael for his great service on the 9th floor. Also this is the first time in Mexico that we have had a comfortable bed.
Breakfast and Lunch downstairs were pretty typical with a buffet for each. For Lunch we usually went to the Cevicheria for Fish and Shrimp Tacos which were great.
Thands to Juis for his friendly and prompt service their. For the evening meal you have a Choice of Ala carte resturants where you did not need to make a reservation, you hade a choice of Asian, Mexican and Italian and all were good but the Asian was our favorite. We also enjoyed all the Bars and those waiters deserve all the tips they get, don't forget them.
Just down the street is a large shopping mall with a Lans Department store and a Soriana which is very similar to a Wal-Mart. We also took a cab to see the Malecon boardwalk and were not impressed. Downtown Cozumel (San Miguel) is much nicer.
We did convert some money into Pesos but you really don't need to as everyone takes American.
We will give this Hotel a excellent rating. However the we would not return to this area as we still love Cozumel. That said we would stay at any other Fiesta Americana anywhere they do know customer service.
FYI the beach is small and coarse sand but plenty of shady spots to be in.The beach area is roped off to vendors away, if they do talk to you just say no and they will leave you alone.
The charm and the warmth of this destination make Fiesta Americana Puerto Vallarta All Inclusive one of the most attractive hotels in Bahía de Banderas.
The beautiful contemporary Mexican architecture blends the traditional Mexican styles of Jalisco state with the vibrant culture of Puerto Vallarta. The buildings harmonize perfectly with the landscape surrounding the Western Sierra Madre Mountains, and the most beautiful beach in Vallarta. Relax in the shade of the largest thatched-palm ''palapa'' roof in the region, admire the beautiful waterfall, and rest in comfortable rooms, functional suites, in an environment that favors relaxation.
To ensure that your stay is complete, culinary experiences and family fun are included. Savor the moment in our restaurants that will delight you by showcasing both regional and international cuisine.
Fiesta Americana Puerto Vallarta All Inclusive & Spa is an Eco-friendly hotel, so it is a 100% smoke free hotel.
Please remember that check-in time is 3pm, subject to availability. Check-out time is 12pm; we suggest you use our express check-out service.