Nice , clean with great service. Bottled water is very expensive at this hotel so I suggest you buy at a Oxxo. The buffet breakfast is also expensive but has a great choice. If your room is at the back where the swimming pool is, it gets noisy in the morning just before 7am due to the tennis players screaming while playing..... Overall a nice place to stay and with a Walmart walking across so you can get whatever you need for your day or for your room for snacks... FYI do not purchase anything from the mini bar.... A small bag of chips is 50 pesos... Under 5 bucks.

I stayed at this hotel 4 nights with my 2 daughters (10 & 13) and my wife. The rooms aren´t bad, but small. The rest of the hotel is old. The service is not bad, but I "lost" my favourites ALDO sandals in my room and nothing happened after I reported. Somebody from the hotel staff took it, I never make this kind of statements without being sure. Those sandals never saw any street; were used always and only in rooms after I took my shoes off. Avoid FIESTA AMERICANA Merida. There are many hotels in the area.

Quick check in and check out. Professional, quick and friendly service throughout from the moment you get to the hotel to the moment you leave. The only complaint: the food at the buffet on Sunday was totally spicy hot. Some choices for "gringos" would be welcome. Yes, I would stay here again.

After driving from the Cancun Airport after a 6-hour flight, this hotel was the perfect spot for 2 nights. We were exhausted and arrived at check-in time only to be escorted to a lovely, huge, spotless room with every amenity available after hours of travel. Parking was free and Wi-fi was fast! We ordered room service and drinks to our room, relaxed, and then ventured out into Merida's historic center, which was a 15-20 minute walk. It is an a very safe location and as you walk toward the center, you will be impressed by the beautiful structures and the ambiance of the city, which come to live at night. This is an upscale hotel with excellent service and offers every convenience. I highly recommend this for anyone, not just couples.

This is an outstanding hotel. The staff is first class, the building is beautiful, and the food in the restaurants is delicious. Rooms and public areas are very clean! I always stay at the Fiesta when in Merida.