Wonderful service, good food, average cocktails, clean, efficient . Would go back to this resort if I were to go back to Cancun. Was pleasantly surprised. Staff were super friendly and could not wait on you quickly enough.
this is our third time that i have stay in this resort fiesta americana condesa they pamper you a like royalty, the services is exellent, The staff will greet you from sun to dawn, the cevecheria is one of the best near the pool ,I like to thanks Dzul xooc jorge Luis, miguel angel perez sosa, Jose antonio sanchez rodriguez, in the pool area bar for the drinks we had fun great time hope to them next time
"GREAT RESORT! AMAZING STAFF!"
We had booked our vacation through a travel agent, because we had never been to Cancun before. I have to admit, when we first arrived at the hotel I was extremely upset because I had paid extra for an ocean view room and I did not see the ocean from my room. I immediately emailed my travel agent, who then spoke with the hotel manager named Marco. He was very kind to us and moved us to a beautiful ocean view room and apologized. That was a minor hiccup in our wonderful vacation! The staff was so amazing! Juan Jose Hernandez, Alex Pech, and Alberto Bejarano were the guys who started our mornings everyday! We always requested to sit in their section for breakfast, we knew how impeccable the service would be! There wasn't a day we didn't ask for them! The hostesses were so nice in accommodating us with our request to sit with them.
We usually stayed by the pool and the beach throughout the day, with a few excursion days. The staff and the food at the seafood hut, the international restaurant were all amazing. There is a grill that serves hamburgers to die for! Don't forget to try a fresh fruit smoothie by the pool!
San Telmo was the steakhouse we usually dined at for dinner, Cesar was the best! He always accommodated us, in everyway! He allowed us to chose our steak, chose our lobster tail and always had great recommendations for wine. Our last night we requested crepes which they made tableside and served with coconut ice cream. It was truly amazing.
On the nights we didn't go to San Telmo, we enjoyed the Mexican restaurant, tacos and quesadillas by the lounge or the buffet. I am not very fond of buffets, but the one at this resort was excellent!
We plan on returning next year!
Did I mention it was my birthday and they spelled out Happy Birthday including balloons with colored rice!!!
We had such a great vacation! There was 10 of us and we all had an amazing time! The rooms were clean and very nice. The food was awesome. Everywhere we ate was excellent. Fernanda was so good to us. She checked on us everyday and made sure we were enjoying our trip. She went out of our way to give us a special dinner which we all enjoyed and was amazing! JJ and Angel were quick to serve us and get us everything we wanted. The beach was amazing and so close to the hotel. We highly recommend this hotel to everyone! Its a good family place but you can have just as much fun as couples.
I'm fascinated by the service I received on my stay for 8 days, everybody was really accommodating and friendly. Specially the entertainment staff, always kept us moving and having fun.
I would like to say thank you to all of you, especially,
Javier - el Mexicano
Arly - Italian last meal
Paulina - organizer
Veronica - hostess
Pool bar waiters
Enjoy a family style vacation experience with complete vacation amenities when you stay at the Fiesta Americana Condesa Cancún All-Inclusive resort. Our Cancún destination property offers an unforgettable vacation in an elegant and traditional Mexican architectural setting with services and facilities. Treasured memories begin at the Fiesta Americana Condesa Cancún, where our guests enjoy an all-inclusive, family-friendly atmosphere featuring complete accommodations, dining, drinks, entertainment, and a range of cultural, recreational and sporting activities, all included at an affordable fixed price.
Our new restaurants offer Mexican and International cuisine 24 hours a day, making it the only hotel in Cancún to take you on a culinary journey through all the regions of Mexico. It's also the only All Inclusive hotel in Cancun and all of Mexico that truly celebrates the traditional culture of Mexico.
The All Inclusive vacation concept provides new things to discover and do, new sensations to feel and the modern amenities to make sure you are always comfortable. The memories of the flavors, aromas, details, surprises, traditions, experiences and rich culture of Mexico will stay with you long after you go back home. At the Fiesta Americana, everything has been created just for you - and everything is included. All you have to do is be yourself, share the good times with your family, have fun with your friends, and do as much or as little as you care to do.
The opportunities are endless, with fun and convenient activities for every member of your family. Nothing is more important than doing what you want and enjoying yourself, without worrying about anything, since everything is included in the upfront price - the room, food, drinks, arts and crafts and a wide range of activities at the hotel. And of course, you can always select additional activities and amenities to make your visit even more exclusive. The elegant hotel features contemporary Mexican architecture, including one of the largest and most impressive thatched-roof ''palapas'' in the entire country. There are cultural activities, arts and crafts and sports programs to keep you constantly entertained, plus time to relax and soak up the Mayan culture, enjoy the Caribbean sunshine and groove to the international ambiance that settles in after the sun goes down.
Hotel's rooms are 100% smoke free.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.