Let me just start by saying that this was a great trip. The food was amazing, the concierge was able to help us with the different excursions we did. The pool is always a perfect temperature. We bought the VIP package and would recommend it to anyone that wants the extra attention. Our husbands did a dinner on the beach with Fernanda's help. The whole experience was just magical. There is so many places to eat within the hotel but I definitely recommend that everyone go and eat at the steak house. It is by far the best steak I have tried, didn't even need a knife to cut it!! There were some renovation going on to a major section of the hotel, but we were never disturbed by sleeping. Also make sure you are goin going on their social media page, they were able to track our arrival, knew who we were going with, they were just really on there A game. We were shocked when they told us they had seen our post about going and even gave us a special chef's dinner!
"The best hotel in Cancun !!!"
We had come to fiesta Americana for the past 3 years , and it has being better,& better each time !!
We are very grateful with manager FERNANDA who always was very professional and took care of our stay in fiesta and gave us special attention !! Thank you Fernanda!
CRUZ , RODOLFO , CHEF CARLOS ,CHELITO, FATIMA , CESAR , thank you for your hospitality you guys make Fiesta Americana the place to be👼🏻
Gracias SRA ELI for your friendship and love, and the great massage you always gave us you are the best massage therapist !!Eli you are the best and we love you !!
Overall fiesta Americana condesa
Is the place to be , is clean,service spectacular , food is amazing !! We recommend this hotel 100%
"Best experience ever ! "
Where do I start ! Everyone is extremely nice here. Food was great if i go back to cancun i definitely would want to stay here again. Especially the staff everyone was just so friendly and sweet. Our room was actually upgraded when we got there because it was my boyfriends birthday. The restaurants that are included are delicious and the drinks at the bar were also very good. Everything about this hotel was just awesome
This is one of the older hotels in the zona hotelera but it's very well taken care of and seems constantly renovated. It has so much character, built more in mexican style, it's not just a cold building. The staff was at all times very attentive, always making sure everyone is happy, always making rounds at the beach to offer more drinks. The food was just amazing. My favourite was the tacoteria at the pool/beach offering different fish tacos and different fish cevices. Fabulous food and fantastic staff. I hope I can go there again next year.
"Good hotel, Great Food and Drinks!"
Went with very low expectations as I read the reviews from others users. The hotel was in construction,remodeling two buildings and only one was available. Very few people were there which made the service outstanding. The food was very good with great variety and the drinks were spectacular as it was open bar and they had good spirits.
3 people that made our live enjoyable: Fernanda, customer relations she is the BEST and made us happy. Raul, great service and Lucero was very friendly and helpful.
In my opinion this is a mid-range value hotel that you will get the best for your money. The only complaint I had is that the AC in my room was turned off around 4am and does not go below 22 or 71. It happened the same on my friends room, so it seems something they do to save money.
Enjoy a family style vacation experience with complete vacation amenities when you stay at the Fiesta Americana Condesa Cancún All-Inclusive resort. Our Cancún destination property offers an unforgettable vacation in an elegant and traditional Mexican architectural setting with services and facilities. Treasured memories begin at the Fiesta Americana Condesa Cancún, where our guests enjoy an all-inclusive, family-friendly atmosphere featuring complete accommodations, dining, drinks, entertainment, and a range of cultural, recreational and sporting activities, all included at an affordable fixed price.
Our new restaurants offer Mexican and International cuisine 24 hours a day, making it the only hotel in Cancún to take you on a culinary journey through all the regions of Mexico. It's also the only All Inclusive hotel in Cancun and all of Mexico that truly celebrates the traditional culture of Mexico.
The All Inclusive vacation concept provides new things to discover and do, new sensations to feel and the modern amenities to make sure you are always comfortable. The memories of the flavors, aromas, details, surprises, traditions, experiences and rich culture of Mexico will stay with you long after you go back home. At the Fiesta Americana, everything has been created just for you - and everything is included. All you have to do is be yourself, share the good times with your family, have fun with your friends, and do as much or as little as you care to do.
The opportunities are endless, with fun and convenient activities for every member of your family. Nothing is more important than doing what you want and enjoying yourself, without worrying about anything, since everything is included in the upfront price - the room, food, drinks, arts and crafts and a wide range of activities at the hotel. And of course, you can always select additional activities and amenities to make your visit even more exclusive. The elegant hotel features contemporary Mexican architecture, including one of the largest and most impressive thatched-roof ''palapas'' in the entire country. There are cultural activities, arts and crafts and sports programs to keep you constantly entertained, plus time to relax and soak up the Mayan culture, enjoy the Caribbean sunshine and groove to the international ambiance that settles in after the sun goes down.
Hotel's rooms are 100% smoke free.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.