This is not a large high end, high rise hotel. It is a 5 level property with nicely decorated rooms, studio, and multiple bedroom accommodations. It is a family hotel with great and helpful staff and great food. There is free internet access and large screen TVs in the rooms. I have been coming to Cancun for 28 years in a row. This is my 13th year at this location and every year it is like coming home. i wouldn't want to stay anywhere else.
We had such an amazing experience at this property. The staff was friendly, helpful, and very accommodating to our family. The food we ordered every time was on point! Several of the staff went above and beyond to make us feel at home all week and made sure we had what we needed. From the beginning of our stay to the end--your property made us feel welcomed and safe. Special thanks to Daniel and Ernesto for the delicious food and drinks! We hope to see you all again soon. Thank you for an amazing time so we could relax and enjoy with our family.
Karaoke time was very entertaining with Sergio and Gustavo. Both guys are friendly and jolly. Overall was a pleasant experience, would recommend to friends. Amenities are decent but can improve by installing a shower in the rooms, the bath tub can be a hazard for older people.
"Good beach location and friendly staff"
We stayed at Fiesta Americana Villas through Hilton Grand Vacations Club. It is not the fanciest property in Cancun, but it well situated, has a nice beach with good bar service, and has friendly staff. The rooms are large, clean, and comfortable. The kitchen is slightly limited with a 4 cup coffee maker and no regular oven, but we didn't plan to cook much anyway. There were large flat screen televisions and TV service and internet were good. The
"HOME AWAY FROM HOME"
Great place Great people Great food Great time A great place to rest, have fum and feel great all the time. Palapa is an excellent option to eat And the staff is just the best The location of FA is very convenient. There is a very good supermarket a few walking minutes away.