For Cancun standards, this is a small hotel. It is not an all inclusive. It is very well located close to the night life heart of Cancun and close to the pier that takes you to Isla Mujeres. We travel with several family members so we got assigned connecting rooms with a great configuration. 1 King, 2 queen and a sofa. Rooms are very well maintained and spacious except for the bathroom that is very small. Service is great across the hotel, except at the restaurant which it takes too long for food to arrive; although food is great. There is only one restaurant. Another thing to consider is that there is a lack of shades at the pool. Only a handful of spots have shades through the trees.
There is free Wi Fi across the hotel, although not great speed, it works OK.
Beach area is very small and doesn't seem is maintained as good as some of the neighboring hotels
In general, is a good option for Cancun especially if location is important for night life.
We were hesitant about our vacation at Fiesta Americana Villas in Cancun. There were not very many detailed reviews about what to expect.
We were pleasantly surprised. Although we booked activities around Cancun, I would have been happy hanging out at the resort most days too. The pool area is nice and the kids enjoyed it. Their only complaint is that it wasn't very deep in any area. They were able to play basketball and volleyball in the pool, as well as being able to play darts and various games in the pool area.
The beach area is not massive, but it was enough for us. They have chairs and some shade. I'm not one for just laying around, so I was happy that the snorkeling off the beach was great. We saw barracuda, a huge stingray (3' diameter), moray eel, lobsters, starfish, and many fish.
The rooms are nice, beds were comfortable. We stayed in a 2 bedroom suite. I will say the couch bed is not much of a couch. If you try to sit on it, it slides as soon as you lean back. We didn't hang out much in the room during the week, so this wasn't an issue. We did wish it had an oven, but made it work with the stove and microwave.
We enjoyed the bar and restaurant. The prices weren't too bad and I thought the drinks were very reasonable. Food was good at the restaurant. The chef even cooked up the fish we caught and served it with vegetables and rice. We were impressed.
The biggest complaint I have is the elevator. It doesn't ding when it arrives, so I got distracted while waiting and missed it a few times. :) The internet connection is not the greatest, but we made it work. For the work we had to do, we had to go to their business area and use their computer. Otherwise, it worked enough for our vacation needs.
The concierge services were great. They were very helpful and really were an asset for us during our stay. We also used the concierge to help book cheaper activities like parasailing, which we got to right off the beach. The bellmen were equally as helpful. Everyone was pleasant and seemed extremely willing to help in any way.
We would return to Fiesta Americana Villas anytime!
Had a great time at this hotel. Staff is very friendly. The restaurant has good food, the hostess Orsais and waiter Luis were always very nice and ready to serve us. Hotel is on the beach, rooms are big and comfy. Very clean. Onsite restrooms and amenities are very well kept and clean at all times. We would definitely stay at this hotel with our family.
"Borderline 4, overall happy with stay"
The good stuff: (4 out of 5)
- super clean
- walking on the beach before 8am is wonderful
- great sunset views
- staff is great
- food is delicious
- the little beach is nice
- Rooms were HUGE
- AC worked great!
- big new flat screen TVs in rooms
- Breakfast buffet is awesome!
- food quality is high...
- close to shopping center
- pool is nice and clean
The average stuff: (3 out of 5)
- Cup of coffee outside of room costs $
- WIFI is DREADFUL!
- drink costs are $$$ (go to store and get your own)
- beach is tiny
- some lobby furniture is broken
- no organized activities for guests by pool or beach
- jet skis everywhere starting around 10am
- no inclusive option
We enjoyed our stay and the timeshare location was very nice. Some of these average items of addressed would make this a solid 4 or even a 5 rating. The biggest complaint though was the wifi. Strong signal but never a reliable connection everywhere but lobby.
Great location; right on the ocean, close to shopping and restaurants.
Good amenities; large pool, plenty of tanning lounge chairs, swim up bar and towels poolside. Laundry facilities, gift shop, spa and more.
Hospitality; everyone was friendly and helpful! We especially enjoyed our conversations, directions and tips with Caesar!
Clean; the hotel is very clean and the rooms were well kept our entire stay.
The not so good: Jacuzzi was cold, loud construction that we were not warned about, bathtub never got hot only luke warm water, everyday you are asked to watch their time share presentation.
Overall, we enjoyed our stay and will be back!
Enjoying your vacations with family or friends in Cancún is a trip to paradise; especially when you choose Fiesta Americana Villas Cancun from among the hotels in Cancún, Mexico, which will make your vacations truly unforgettable. The turquoise color of its tranquil and calm waters, the incredible sunsets and the white sand that surrounds the Mexican-style rooms ensures guests the privacy and comfort they need to share with their families.
Fiesta Americana Villas Cancún is situated on Punta Cancún, the heart of the hotel zone, very close to the main shopping malls, restaurants and bars in the city and just a few hours from archeological sites and theme parks. Inside the hotel, you will find a wealth of activities for every member of the family, whether for fun or relaxation.
We remind you that the check-in time is from 3:00 PM (subject to space availability). The check-out time is 12:00 AM. We suggest that you use our express check-out service.Exclusive benefits of the hotel. The Mexican-style architecture of this hotel conveys warmth and excellent harmony while staying at the hotel.
The privacy of its one, two and three-bedroom fully-equipped villas give guests a sense of security; a stretch of white sand, the turquoise blue sea, culinary delights with Mexican and international touches, activities for each member of the family and the personnel service of the staff all add up to a pleasurable experience.