The hotel has a unique position on the beach which is wasted because there is practicaly no room left on the beach. All is taken by restaurant tables, sellers and rental gear such as jets. The crowd is so dense that you either have to go far away or stay in the pool area. Also, so crowded place inevitably leads to the water (and beach) pollution, so be prepared to be accompanied by some dirt at all times. Apart from this, the hotel services are just perfect. Obviously, this is not a small family run hotel, so expect some reserved attitude. And... take some earplugs, just for case.
" Acapulco is always Acapulco "
We stayed 3 days 2 nights in a suite with 2 rooms (1 king; 2 Queen ) 1 Master suite with yacuzzi, living room (pull bed) kitchen, TV, for $18,300 pesos (11 adults and 2 children) not bad price
The view from the hotel is speech less.
The swimming pools service is excellent they have enough places to stay under shade. I recommend someone of your party to wake-up earlier and go down to the swimming pool area and choose the area you want for the day and leave a towel and shirt as an example so no one takes your spot.
I don't give a five for two main ressons:
1st, when you arrive to the hotel after checking another member of the hotel will approach you and explain that they will give you a free breakfast and one night stay in any Fiesta Amricana or Hilton hotel if you can only give them 90 minutes of your time for them to explain a new concept. We schedule our meeting at 9:30am next morning. They fill out an order with your name, address, annual income, and they asked for a credit card that they would only write the bank and last 4 digits.
We spend @ 2 1/2 hrs with this gentleman. He had the breakfast with us and talked about the new concept with us. That breaks completely your get together for a family breakfast. The children obviously where tired they did not eat well.
My 2nd reason was the restaurant for breakfast buffet a dead bug (roach) under our table. Then not enough fruit, eggs, pancita, beans, on the buffet tables. The line if you want your eggs (over easy) or quesadillas will take you at least 10 minutes.
Please be aware and enjoy the good time at the beach and swimming pools.
This location is perfect. It's located right on the strip and walking distance to shops , entertainment and restaurants. The staff is so polite and you are treated with the utmost respect. I had the pleasure of meeting a few of the personnel who went out of their way to make my stay the most memorable . A great thanks to Alejandro, Ricardo , Virginio and Elsa. I will return again and again!!!
"Acapulco is beautiful!"
The hotel and staff were phenomenal. Location is perfect. Beach was awesome. Dance clubs and many shops and restaurants within walking distance. Would recommend asking for Juan for a personalized city tour. He can usually be found outside the Starbucks attached to the hotel. The city tour was the highlight of our trip. Despite recent travel advisories, we never once felt unsafe, even when "downtown". Absolutely no complaints and plan to return again and again!
"Best experience in Acapulco!!!"
The best option as a resort in Acapulco, great facilities, easy access to all areas, this is what you're looking for when traveling with all family members!!!! Special thanks to Jesus Arteaga for all his hospitality, Ricardo Mondragon as he ensured every little detail at all outlets to guarantee our entire satisfaction, Alejandro Dominguez for watching out and everyone in the hotel that went above and beyond in order to offer the best experience!!!! Thank you #fiestaamericanavillasacapulco
Fiesta Americana Villas Acapulco is waiting for you at one of Mexico's most attractive and traditional destinations, a modern hotel in Acapulco that greets its guests with its minimalist style in the lobby and the comfort and amenities of its rooms and villas, ideal for spending family vacations or business trips.
A rectangular building housing magical spaces for complete relaxation is in the heart of the Condesa, Acapulco, within easy reach of restaurants, nightclubs, bars and shopping malls.
We remind you that the check-in time is from 3:00 PM. Check-out is at 11:00 AM. We suggest you use our express check-out service.