Had a wonderful time at the hotel's Fiesta celebration. Our stay was very nice and the staff was excellent. Our suite was very clean but the hotel could use a update. The food was wonderful and we enjoyed the pools and pool area.
Service was excellent, the employees were very friendly and likeable but the hotel rooms are old and smell mildew. I was very impressed by the type of service they provide, one employee brought me possole from outside to my room,. It was awesome! Buffet was okay compare to other hotel in the area.
"Excellent service very nice hotel"
Nice to see that service and a good hotel in the heart of acapulco
Staff is very attentive and the hotel is on very good conditions.
Nice views from the room and the pool area is very nice
Would recommend this hotel if you are in acapulco
"Great hotel great location "
We stayed here in August September 2017 the staff were excellent and the room we stayed in was huge with an amazing view of the bay.
It is not a 5 star hotel and is getting old but if you look beyond that it is in a great location and well priced. Take some ear plugs for Friday and Saturday nights because the nearby bars are loud.
"Very Disappointed - Wasted Time and Money - Would not go back."
May 13-20, 2017 - Fiesta Americana has their own membership program and had promotions going all week. The hotel, pool and beach were packed with large families. Had to be at the pool by 8am to secure lounge chairs. The beach is not private, full of locals. There were ants everywhere, in our suite and all around the pool. Dirty also. There are disco's close, playing music all night. There is an annual motorcycle rally which started on the 18th. The noise from the street was unbearable. We did not sleep the entire week. Food was average. Nothing open late. Did not feel safe outside of the resort. Hired a private car to travel everywhere. The staff was very nice. There is a Starbucks on-site.
Fiesta Americana Villas Acapulco is waiting for you at one of Mexico's most attractive and traditional destinations, a modern hotel in Acapulco that greets its guests with its minimalist style in the lobby and the comfort and amenities of its rooms and villas, ideal for spending family vacations or business trips.
Located in the heart of the Condesa, Acapulco, within easy reach of restaurants, nightclubs, bars and shopping malls.
We remind you that the check-in time is from 3:00 PM. Check-out is at 11:00 AM. We suggest you use our express check-out service.