"This happens when the staff works with different tunes"
We returned to this hotel after many years and guess what? We missed the old one. Some members of the staff work really hard while others just see the life goes by, it is not a coordinated work. Even the reception girl at the front desk had the uniform stained and this is your first contact with the hotel. Very disappointing.
"Great hotel / Great Location"
This hotel was great. Clean and comfortable with gorgeous views. Staff were very friendly and willing to help with whatever you need. Easy walking to everything on the Costera. Nice pool area and walkout to the beach.
"Great Hotel, amazing location"
This resort is awesome! Right on the main road, we could walk to a variety of stores/shops & restaurants. Right across there street were convenience stores as well as a bank for currency exchanges, and there is a Starbucks right next door! Our room was amazing. Very clean, with multiple balconies to enjoy the views. Free laundry (do it yourself, but still). Yes, we could hear the beat from the nightclubs, but nothing that kept us up at night, it was part of the charm. The restaurants served very good food and the drinks hit the spot. They have two pools, but no hot tub (from Wisconsin, so yes, even in the heat, would have gone into a hot tub). The beach is awesome, the hotel is at the end (rocks block further walking). You can walk a good mile on the beach though. Not much of a shelling area, but you can find sea glass. Some people complain about the vendors on the beach, but that is part of the charm. You can say no or go up to the pools where vendors are not allowed. The hotel has servers available both in the pools and the beach (make sure you are ordering from the hotel server while on the beach if you want charged to your room. The area next to the hotel on the beach also has servers and will come and ask if you need anything). I have to say the service received here was exceptional, everyone was very nice, lots of smiles, and even if some didn’t speak English, we had a great time trying to figure it out. We will definitely return!
"Insane value and nothing negative to say."
After staying seven nights, I didn't find anything I truly "didn't like" about the hotel. We only ate one meal here, but the shrimp pizza was great. Happy hours deals are abundant and fair priced. The view is excellent and the pools are awesome. The one thing that was annoying was that the beaches were pretty much inaccessible due to aggressive vendors that the hotel permitted to hang out by the beach entrance. This is abundant throughout Acapulco, but I feel like Fiesta could tell them to get away from their entrance by the stairs. Also LOUD at night, so bring the earplugs/fan.
"Excellent location, great price, friendly staff"
Located in the downtown area, walkable to bars and shopping mall/flea market. The only thing is because of the hotel being in downtown, you will hear boom boom music on the weekends, even if you are on the highest floor (which we were). Beautiful view and very friendly staff...there were a little communication problem, but nothing that was extremely frustrating. Pleasantly surprised that we have a little kitchenette and fridge. Would come back again and highly recommend.
Fiesta Americana Villas Acapulco is waiting for you at one of Mexico's most attractive and traditional destinations, a modern hotel in Acapulco that greets its guests with its minimalist style in the lobby and the comfort and amenities of its rooms and villas, ideal for spending family vacations or business trips.
Located in the heart of the Condesa, Acapulco, within easy reach of restaurants, nightclubs, bars and shopping malls.
We remind you that the check-in time is from 3:00 PM. Check-out is at 11:00 AM. We suggest you use our express check-out service.