This is a very standard hotel in terms o services. Elevators very old, floor distribution a little confusing, personnel is very friendly but the food is a little strange in terms of quality. Not the best, maybe not the worst hotel you'll find.
"Avoid this place..."
This place sucks, horrible customer service. They try to charge you for everything. Elevators are from the past century. Be aware of Time-share sellers, they are like hawks since you step into the hotel. I checked out early and still get charged for the room I didn't used. Try to speak someone about it, the answer was: The manager is too busy right now... They just reminded me why I stop staying at this chain.
"Ok hotel, pityful service"
I stayed for the weekend and had a problem with my reservation (dont use the web page for reservations), at the hotel nobody was able to support me. Be careful with the charges. Hotel is old, but has a decent beach and pool.
Reservations on line can not be reversed, and when calling reservations they were helpless either
"servicio e installaciones"
Excellent service and cleanliness. Best hotel in Veracruz for the price and location. It is also the best for food and accommodations. I recommend this hotel as it is close to the business center area and malls, it has a private beach front and a beautiful swimming pool area.
"Nice weekend getaway "
Nice hotel with a gorgeous pool area and beautiful view of the ocean. Located in a clean & safe area. Excellent service at check-in. Less than stellar service in the restaurant, part of which was due to my very limited Spanish. Clean, spacious & updated rooms. All in all a very nice hotel at a very reasonable price that I would recommend to anyone coming to Veracruz.
Stay at the most attractive hotel in Veracruz, Mexico, on the Gold Coast, Veracruz's exclusive zone located just five minutes from the Convention Center with easy access to the airport and downtown. The Fiesta Americana Veracruz, located in the tourist area of Boca del Rio with direct beach access, has 233 rooms, including rooms for smokers and guests with special needs. Also enjoy the hotel's two recognized specialty restaurants (seafood and Italian cuisine) and many other services: business center, spa, restaurant, cafeteria, gym, beauty salon, tobacco shop, jewelry store, two swimming pools with a Jacuzzi and Pool Bar and 11 meeting rooms.
We remind you that the check-in time is from 3:00 PM (subject to availability). Check-out is at 12:00 PM. We suggest you use our express check-out service.
We will offer all the comforts you require in this standard room to make your stay at the Fiesta Americana Veracruz a real pleasure: a King Size bed, hair dryer, iron, mini bar, alarm clock/radio, safety deposit box large enough for your laptop, coffee-maker, internet, and toiletries. And for a small increase in the room cost, you can include a third adult.
This is another standard room that also offers all the comforts necessary for a truly pleasant stay: two double beds, a hair dryer, iron, mini bar, alarm clock/radio, safety deposit box large enough for your laptop, coffee-maker, internet, and toiletries. And for a small increase in the room cost, you can include a third adult.
Standard room with king size bed. It offers all that is necessary for a pleasant stay. It also provides hair dryer, iron, minibar, radio alarm clock, safe box with space for a laptop, coffee maker, and internet access and beauty products.
Rooms located on floors one to five with capacity for two adults and two children. With rooms for smokers and non-smokers. These rooms provide hair dryer, iron, minibar, radio alarm clock, safe deposit box with space for a laptop, coffee maker, Internet access and beauty products.
Experience a new concept of comfort in this room, which includes a King Size bed, continental breakfast, coffee, tea, cookies, courtesy afternoon appetizers (hot and cold) a national and imported drinks bar (at extra cost) and luxury toiletries different from those on standard rooms.
Enjoy a more personalized service on staying in one of these rooms, which includes two double beds, continental breakfast, coffee, tea, cookies, complimentary afternoon appetizers (hot and cold) a national and imported drinks bar (at extra cost) and luxury toiletries.
Because you are worth it, enjoy more space during your stay by choosing this type of room, which includes a King Size bed and double sofa bed, as well as continental breakfast, coffee, tea, cookies, complimentary afternoon appetizers (hot and cold) a national and imported drinks bar (at extra cost) and in some cases, a kitchenette.
Choose a suite full of harmony and elegant details and with all the privacy and comfort you are looking for: a King Size bed and double sofa bed in the living area, the room is connected by a door, fully-fitted kitchenette, a breakfast bar and two full bathrooms, one in the living area and the other in the main bedroom. We would also be delighted to offer you the same benefits as the Executive Floor: continental breakfast, as well as coffee, tea, cookies, complimentary appetizers and a spirit bar (at extra cost).
Room with a king size bed and a double sofa bed in the living room area, separate bedroom area with two entrances, two full bathrooms one of which is in the main bedroom and has a hydro massage bathtub, as well as on the balcony with a spectacular ocean view as the rooms are situated on the sixth floor.
Stay in a room that exceeds your expectations: two carpeted bedrooms, each with satellite TV, radio, air conditioning, smoke detectors, three telephones, computer and fax connections, a marble-floored bathroom, face mirror, kitchenette, dining room, coffee-maker and a private terrace. Let us pamper you even more with a private reception, continental breakfast, appetizers, all-day drinks and other luxuries such as a bathrobe and slippers.
Experience the added value we provide in our rooms for guests with special needs. For greater comfort, these first-floor rooms offer easy-access bathroom furniture, handrails, doors with spy holes, as well as a low-level closets and beds. And for a small increase in the room cost, you can include a third adult.
According to the wise, Veracruz is known by sight and palate. That is why we suggest a visit to the Seafood Cabin to try the traditional dishes of the port while you contemplate the ocean from 2 PM to 6 PM. There is a buffet service on Fridays and Saturdays.
When you visit this Veracruz restaurant, its international cuisine will give you yet another reason to stay with us. With full service from 7 AM until midnight, Arantzia offers you the chance to enjoy an exquisite buffet or a la carte breakfast, as well as a moonlit dinner on our beautiful terrace.
Enjoy the taste of Italian cuisine and spend an unforgettable evening in this charming restaurant, open from 1 PM (2 PM on Sundays) to midnight.
From 9 PM, immerse yourself in the wide variety of live music and the modem ambience of the Lobby Bar while you enjoy your favorite Mexican or International drinks.
In the pleasant ambience of the pool area, the Snack Bar offers a varied menu and all types of Mexican or international drinks.
Need to book 10 or more guestrooms or meeting space? Let us know your request and take advantage of our great rates and group packages. Call us at 1 - 877 - 507 - 0638
Ensure the best success in organizing your banquets, conferences, congresses or training courses in Boca del Rio. We have seven carpeted rooms, just five minutes from the Convention Center, each with integrated screens, which are surprisingly comfortable and easily accessible. Our conference and banquet halls also have the most experienced work team that offers professionalism and excellent service right down to the finest detail.
Veracruz is the ideal place for walking and horse-riding, visiting archeological zones and enjoying extreme water sports (rafting and kayaking). You can also go diving, deep-sea fishing, play golf, volleyball and beach football or simply sunbathe without leaving the hotel (we have a private beach). Enjoy different therapies in our spa (music therapy and aromatherapy).
Extensive health club
Heated indoor pool
Fiesta Kids Club
The Fiesta Kids Clubs at Fiesta Americana hotels have been created as fun and entertainment clubs for our younger guests who always want to enjoy themselves and have really fun vacations. Our activities program has been designed by a specialist children's entertainment company and offers everything kids look for and love: supervised pool and beach games, competitions, arts and sports skills and pastimes focused on sharing, sometimes with parental participation.