The restaurant within the hotel, Cafe Reforma was excellant. In particular one of the wait staff Rene Flores went out of his way to make us feel welcomed and provided exceptional service.
The rooms were clean and very comfortable. The only negative was from the street noise outside. I recommend staying on a higher floor to avoid the noise.
Everyone was very friendly and helpful.
"Rooms need to be refurbished"
It's a good hotel but with some flaws.
On the positive side, the breakfast, the bars, the service. It's also very well located. Easy to get taxis and ubers.
But the rooms really need to be refurbished. Old furniture, old bathrooms and very noisy. No minibar in the room. You pay 2,5 USD for the coffee bags (only 1st one is for free).
Something else I didn't like was the fact that they didn't ask for the credit card and then expect you to pay everything (laundry, bars, room service, etc) every time.
"Visit again and much better"
I have recently traveled to Mexico and stayed again in Fiesta Americana Reforma.
I checked in on Friday night late. There was some congress in hotel and my reserved room was not available so we were upgraded to Jr Suite.
WOW ... what a treat.
Room was recently remodeled. It was so nice and comfortable that we stayed the most of the weekend in this comfortable room. Next time I'll go I will book the suite right a way.
As I said hotel was very crowded and busy all weekend but all hotel employees handled this situation perfectly with top professionalism and courtesy. As always before they made us to feel home.
"Awesome last minute find"
I arrived in Mexico City at 10:30 at night. Having some flight issues at the airport, I was left with devastatingly long layover and nowhere to sleep. After looking online I was able to find a great deal for a standard room at this hotel through lastminutetravel.com. Unfortunately, for some reason my reservation didn't arrived by the time I did(around 1am). I don't know why this was, but the staff, especially a young man named Jesus, was extremely helpful and accommodating. They were able to contact a representative from lastminutetravel.com and though they still didn't have my reservation, booked me at no additional cost.
I had a standard, yet very spacious and clean, room with a wonderfully comfortable king bed. The view from my room was amazing! Like most hotels, they provided fresh towels and new toiletries every day that were surprisingly good quality. I tend to be a snob about hair and skin care products. They also provided a dental hygiene kit, a mini sewing kit, and a shoe polisher, which I had not seen in a hotel before. They're little blow dryer was also surprisingly powerful.
I don't normally order room service for breakfast because Hotel food is, well, Hotel food, but having arrived so late the night/morning before, I was very tired and felt like breakfast in bed was the way to go. This was an excellent decision. Their Mexican breakfast was delicious! I still fantasize about it. Everything was fresh and the portions are easily enough for a couple to share.
I stayed for two weeks in the hotel. I enjoyed very much the service level and people how they were sensitive with my vegan diet.
It's not so trivial that and they made it.
About the rooms they are ok.
The gym is small and there is no pool. Maybe next time I will be there they will have a new pool....
Top-rated Attractions Nearby
National Museum of Anthropology (Museo Nacional de Antropologia)
Palacio de Bellas Artes
Eat Mexico Culinary Tours
Basilica de Santa Maria de Guadalupe
Murales de Diego Rivera en la Secretaria de Educacion Publica
Rest in our comfortable 21 m2 room, take time for yourself in these standard rooms. Enjoy executive space and services aimed at Mexico City business travelers and groups. These studio rooms features classic contemporary style, double size bed, hair dryer, iron, ironing board, mini bar, safety deposit box, coffeemaker, internet access and toiletries.
Rest, take time for yourself in your spacious hotel room in Mexico City. enjoy executive space and services aimed at Mexico City business travelers and groups. These rooms featurea classic contemporary style, king size bed, hair dryer, iron, ironing board, mini bar, safety deposit box, coffeemaker, internet access and toiletries.
Turn your rest time into a unique experience in a peaceful and comfortable ambience: two double beds and a classic contemporary style decor, hair dryer, iron, ironing board, mini bar, safety deposit box, coffeemaker, internet access and toiletries.
Feel style and comfort in spacious Mexico City rooms with a separate check-in area, a king size bed, and a lounge area that provides a courtesy breakfast, appetizers, and drink service. Enjoy modern travel amenities such as a hairdryer, iron, mini bar, a safe deposit box, a scale, a coffeemaker, internet access, toiletries. Located on the Executive Floor, you can enjoy an exquisite daily continental breakfast.
Live the exclusivity, luxury and comfort ofour executive floor rooms in the heart of Mexico City. With classic style décor and modern travel luxuries, this Mexico City room retreat offers two double beds, a hair dryer, iron, mini bar, safety deposit box, scale, coffeemaker, internet access and toiletries. You can enjoy an exquisite daily continental breakfast.
Experience an elegant suite overlooking Mexico City - full of harmony and elegant details with all the privacy and comfort you are looking for. Our Master Suite offers the ultimate Mexico City travel retreat a king size bed with great city views, and a cozy living room for watching a movie or having a drink from the mini bar. Work and unwind with amenities that include a full bathroom with a scale, toiletries and a hairdryer, iron, safety deposit box, and high-speed internet.
The largest and most luxurious room in our Mexico City hotel offers classic, contemporary style and innovative travel features for an unforgettable stay in Mexico City. Furnished with a king size bed, a separate living room, and a large dining room for up to six people,,our elegant Presidential Suite is a magnificent oasis above Mexico City. This suite features air conditioning, two full bathrooms, coffeemaker, mini bar, deluxe toiletries, a kitchenette, and cupboard space.
Experience the comfort , luxury and safety of our deluxe rooms for to our guests' different needs. With its classical décor and beautiful furnishings,this special Mexico City hotel room offers all the services necessary to accommodate guests with special needs: a spyglass at wheelchair level, a doorbell with a strobe light and bathroom with special fittings (a high-level WC and a bathtub fitted with handrails). The room offers a king size bed, air conditioning, a mini bar, coffeemaker, a safety deposit box, amenities, an iron and an ironing board.