I was positively surprised about this hotel and will probably come back in case I need another stay at mexico city. Rooms are nice and the service is excellent, just the environement might need in coming future a refreshment to be reach the "excellent" status. I know a lot of hotels in mexico city in meanwhile, and this one is for sure in the better 20% of hotels that are available in Mexico City.
"Great hotel. EVEN better buffet food"
We stayed here on two different occasions. It is a fine hotel and all the staff are very helpful. The best part was the food. It isn't even that expensive and around the same price if you were to go out of the hotel with less hassle. it changes daily and is the best buffet I have ever had. We had every meal there when we were staying.
"Reverand David Drye"
I enjoyed the spaciousness, amenities, and the friendliness of the staff. The food in the main restaurant was very good. I personally prefer classical music and that was played through the meals that we had. The location was good for access to many sites in the city. Thank you for a memorable visit.
"overall good choice"
The hotel is clean and the customer service very top notch--however one day the maid did not come until 5:30 pm. maybe someone was out sick. I booked a king room on the executive club level. It was advertised as having a balcony but there isn't, although given the incredible view I am not complaining either. The front desk should have done a better job explaining the amenities--where the lounge is located, hours, services--and I still don't understand the minibar. One day everything was open and available, the next it was shut and I was told I would have to pay extra for coffee to go with the coffee machine and so on--very confusing. The next day it was open again. The big drawback is carpeting at the bathroom threshold that is pulled up and fraying, This is a simple fix if the carpeting cannot be immediately replaced and it should be reported by housekeeping. Much more and it will be a hazard. The bathroom itself has a very dated bathtub that is stained and chipped, and other furniture in the room is very worn and wobbly. The king size bed, however, makes up for all the rest in terms of comfort. Still, in Chihuahua, I stayed at a Holiday Inn and Suites and the furnishings and comfort of the room were first rate and for less money. This is a great location and I am happy I stayed at Fiesta Americana, but I hope management reads these reviews and makes some very necessary upgrades.
"Efficient Room Service, but other services not very okay"
I got a very good room service. I arrived late and I ordered food. I was told it will come in 30 minutes but it appeared in less than 15 minutes. I also found that there was a print out of the order itself. The last hotel I stayed in forgot a big part of my order and it took an hour for the food to arrive.
The downside of the Fiesta Americana is the apparent lack of "customer comfort as priority" especially with the front desk and restaurant folks. They seem to function in a very flat manner, like "just doing my job".
Top-rated Attractions Nearby
National Museum of Anthropology (Museo Nacional de Antropologia)
Palacio de Bellas Artes
Frida Kahlo Museum
Basilica de Santa Maria de Guadalupe
Murales de Diego Rivera en la Secretaria de Educacion Publica
Experience the Fiesta Americana Reforma in Mexico City's most exclusive business district. Located on Paseo de la Reforma, the capital city's most important avenue, our luxury hotel is a vibrant destination for business and pleasure in mexico City. Enjoy spacious accommodations and suites, business services, an executive floor, a fitness center, Fiesta Kids Club, and business and event space for up to 1,100 people.
Experience warm hospitality and the spirit of Mexico City at our modern downtown hotel. Enjoy a culinary adventure at our restaurants,Tarento and Café Reforma. Enjoy a relaxing lounge environment at our Lobby Bar and Sports Bar with live music every night, delicious snacks and refreshing cocktails. With a perfect location opposite Glorieta de Colon and near Mexico City's Historic Center, Zona Rosa and Polanco, our world-class hotel is the perfect place to enjoy the history and beauty of Mexico City.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
Rest in our comfortable 21 m2 room, take time for yourself in these standard rooms. Enjoy executive space and services aimed at Mexico City business travelers and groups. These studio rooms features classic contemporary style, double size bed, hair dryer, iron, ironing board, mini bar, safety deposit box, coffeemaker, internet access and toiletries.
Rest, take time for yourself in your spacious hotel room in Mexico City. enjoy executive space and services aimed at Mexico City business travelers and groups. These rooms featurea classic contemporary style, king size bed, hair dryer, iron, ironing board, mini bar, safety deposit box, coffeemaker, internet access and toiletries.
Turn your rest time into a unique experience in a peaceful and comfortable ambience: two double beds and a classic contemporary style decor, hair dryer, iron, ironing board, mini bar, safety deposit box, coffeemaker, internet access and toiletries.
Feel style and comfort in spacious Mexico City rooms with a separate check-in area, a king size bed, and a lounge area that provides a courtesy breakfast, appetizers, and drink service. Enjoy modern travel amenities such as a hairdryer, iron, mini bar, a safe deposit box, a scale, a coffeemaker, internet access, toiletries. Located on the Executive Floor, these luxurious rooms have a balcony with sweeping views of Mexico City. You can enjoy an exquisite daily continental breakfast.
Live the exclusivity, luxury and comfort ofour executive floor rooms in the heart of Mexico City. With classic style décor and modern travel luxuries, this Mexico City room retreat offers a balcony, two double beds, a hair dryer, iron, mini bar, safety deposit box, scale, coffeemaker, internet access and toiletries. You can enjoy an exquisite daily continental breakfast.
Experience an elegant suite overlooking Mexico City - full of harmony and elegant details with all the privacy and comfort you are looking for. Our Master Suite offers the ultimate Mexico City travel retreat a king size bed with great city views, and a cozy living room for watching a movie or having a drink from the mini bar. Work and unwind with amenities that include a full bathroom with a scale, toiletries and a hairdryer, iron, safety deposit box, and high-speed internet.
The largest and most luxurious room in our Mexico City hotel offers classic, contemporary style and innovative travel features for an unforgettable stay in Mexico City. Furnished with a king size bed, a separate living room, and a large dining room for up to six people,,our elegant Presidential Suite is a magnificent oasis above Mexico City. This suite features air conditioning, two full bathrooms, coffeemaker, mini bar, deluxe toiletries, a kitchenette, and cupboard space.
Experience the comfort , luxury and safety of our deluxe rooms for to our guests' different needs. With its classical décor and beautiful furnishings,this special Mexico City hotel room offers all the services necessary to accommodate guests with special needs: a spyglass at wheelchair level, a doorbell with a strobe light and bathroom with special fittings (a high-level WC and a bathtub fitted with handrails). The room offers a king size bed, air conditioning, a mini bar, coffeemaker, a safety deposit box, amenities, an iron and an ironing board.
Indulge in flavorful Mexican and international cuisine at our charming Mexico City restaurant and café. Enjoy a delicious breakfast buffet or la cart lunch and dinner specialties in a pleasant family atmosphere from 6 am to 11 pm. Enjoy foods and flavors from around the globe in this cozy Mexico City restaurant.
Enjoy delicious Italian and Argentinean cuisine served in a casual and contemporary ambiance. Enjoy mouthwatering international specialties and dishes for breakfast, lunch and dinner Come and enjoy the finest Italian restaurant in Mexico City.
Enjoy snacks, cocktails and drinks in the warm, casual ambience of the Lobby Bar. Relax with a drink and the sounds of live music from midday until one in the morning.
Relax, have fun and enjoy yourself in our modern Mexican style bar atmosphere in the business heart of Mexico City. Enjoy a wide variety of international drinks and wines and live music to set the festive tone. The Sports Bar is open Mondays to Fridays, from midday until one in the morning, and on weekends from 5 pm to midnight.
Need to book 10 or more guestrooms or meeting space? Let us know your request and take advantage of our great rates and group packages. Call us at 1 - 877 - 507 - 0638
A vibrant conference and event center in Mexico City's business area, our state-of-the-art hotel offers exceptional meeting, event, convention and conference facilities. With exceptional service and a variety of event amenities - from catering to communications -our world-class hotel is perfect for your social events, work meetings, congresses, and training sessions. Our highly experienced hospitality team will provide you with excellent service and help you select meeting and event space full with every detail and professional touches..Our innovative Mexico city hotel and convention center features 21 meeting rooms, with capacity for up to 1100 people, that enhance your gathering with urban style, advanced technology and personalized attention to every detail you need to stay inspired and motivated in Mexico City.
Start your day working out in our gym, either in the area of cardio or weight room. If you prefer, you can enjoy a steam bath or sauna, complemented by a muscular therapy session. You can also enjoy a relaxing break in our solarium.