The location is 30 minutes walk from Zocalo so it’s very central. We spent 3 nights in a 22nd floor Club Room with access to the Executuve lounge and free breakfast. The room was fine. The Executive lounge has a great view and the staff are friendly.
As others have said the hotel is quite old and tired and in dire need of an upgrade. The exterior sound proofing was probably fine when it was built but now it’s not really adequate for the traffic, car horns and sirens in the 21st century Mexico City which is a busy a city as we’ve been to and we’re including Tokyo, Shanghai, São Paulo , New York , Cairo , Istanbul and Mumbai in that list. It’s a true mega city.
The Reception staff and Concierge staff are all friendly and speak good English.
We only paid £50 per night so all in all it represented excellent value for money.
"In the heart of buzzing Mexico City "
We stayed at this hotel as part of a stop over. We were told the hotel is 4.5 star but disappointed about this rating and the price charged.
Checkin was prompt and concierge very helpful.
Room had amenities for one person although we had booking for twin share. Beds were comfortable and free wifi was welcome.
Most of the facilities seemed run down and we felt the hotel catered more for the local community.
Breakfast was buffet style with a variety of dishes Mexican and other and generous array of juices, salads, fruits and sweets.
However the dining are was very crowded with business guests occupying the larger area. It was very noisy and busy not ideal for a quiet meal.
The location was close to local restaurants and shops.
"Fine Hotel, Great Location, Excellent Staff, Good Value, 'Loved the Dining"
Extremely pleased with our recent 3 night visit. An historic location in the heart of Paseo de la Reforma. A highly professional staff. For those who don't speak Spanish, no worries, all key employees speak English (It's unrealistic, as one reviewer complained, to expect the entire staff in downtown Mexico to speak English). Absolutely excellent service. I judge a hotel not on whether or not a few little problems come up, but rather how quickly and fairly the hotel resolves such issues. NO HOTEL in my many years of international travel experience has done a better job of quickly resolving the few tiny issues that came up. The food both in the restaurant and the Executive lounge is excellent, clearly a fine chef runs the show. The entire hotel is very clean and nice. Thanks to all for a great stay, we've already booked our next visit.
"Nice Location Nice Hotel"
Overall my stay was great! It is located pretty much in the heart of the city. Many things to do and see within walking distance. It is a mix of of historical culture and modern living. I was here for a week and the staff was super friendly and helpful. The decor and plumbing are a bit outdated but the rooms were comfy and clean. Also rented a car during my visit so the hotel had valet parking so be prepared for the fee. The hotel did not have a pool but its not a deal breaker. The gym was nice too. I would definitely stay here again. The price was modest and I recommend anyone to visit during Dia de Los Muertos!!
"Never again... sad how this room looks(photos)"
Is sad how deplorable the furniture & the rooms look...
sadly i am here another more night(already booked)
Definitely the only asset working properly is their staff!( fast, warm and very polite in general)
The location is good but not justify stay here there is another options with the same range in by faaaaaaaaar better conditions.
Top-rated Attractions Nearby
National Museum of Anthropology (Museo Nacional de Antropologia)
Palacio de Bellas Artes
Eat Mexico Culinary Tours
Basilica de Santa Maria de Guadalupe
Journeys Beyond the Surface Popular Culture Tours
Murales de Diego Rivera en la Secretaria de Educacion Publica
Experience the Fiesta Americana Reforma in Mexico City's most exclusive business district. Located on Paseo de la Reforma, the capital city's most important avenue, our luxury hotel is a vibrant destination for business and pleasure in mexico City. Enjoy spacious accommodations and suites, business services, an executive floor, a fitness center, Fiesta Kids Club, and business and event space for up to 1,100 people.
Experience warm hospitality and the spirit of Mexico City at our modern downtown hotel. Enjoy a culinary adventure at our restaurants, Azul 70 and Café Reforma. Enjoy a relaxing lounge environment at our Lobby Bar and Sports Bar with live music every night, delicious snacks and refreshing cocktails. With a perfect location opposite Glorieta de Colon and near Mexico City's Historic Center, Zona Rosa and Polanco, our world-class hotel is the perfect place to enjoy the history and beauty of Mexico City.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
Fiesta Americana Reforma is a responsible hotel, so it is a 100% smoke free hotel.