My husband and I stayed with our 3 children and everything was great. First, my special requests were on file and there was no confusion about the room I had reserved, they were entirely on top of their game in reception and I appreciate that as I am trying to go through the check in with a bunch of kiddos. Check out was just as easy.
Staff around the hotel were all friendly and they hurried to open doors, carry bags and ask us if they could help with anything.
The room itself was pretty spacious. We got the 2 double beds, asked for a crib which they provided promptly. The beds were great, they have awesome pillows. The water pressure in the shower was nice and abundant, I had a lovely hot shower there. The wifi was pretty fast in our room on the 2nd floor.
The kids and I used the indoor pool several times, it's not huge but not as tiny as it seems in the picture. There is a shallow section and a deep section. It's heated slightly warmer than room temperature so the water temperature is perfect if you bring children.
The gym is well equipped, I got 2 good workouts in, cardio and weights.
You should definitely get the breakfast buffet included if you are planning on this hotel, everything was very fresh, they had good coffee and a very good selection of food.
The location is cool because you are right downtown, there is a nice plaza across the street with stuff to see and do. On one side of the hotel there is an open market place that is a lot of fun too. If you come with kids there is a pet shop right outside the hotel in that marketplace that has all kinds of animals to see and even hold, my kids enjoyed that a lot.
Overall we really enjoyed our stay and we'll be back to this hotel on our next trip to Monterrey.
The hotel is very clean and the staff is friendly and competent. I enjoyed being in the center of the Historic District. There was a lot to do within walking distance. I took the upgrade to include the breakfast buffet and was glad I did. The breakfast buffet was awesome.
"Perfect in So Many Ways!"
Perfect location; perfect room - clean, spacious, and comfortable; perfect hotel staff - friendly, caring, and courteous; perfect view - I have nothing negative to say about the Fiesta Americana in Monterrey. It is the only place I'll stay in or recommend to others in Monterrey.
Truly an amazing visit the location is perfect, service is Second to none, and the views from the room were simply striking. Centrally located and an amazing value for this hotel I highly recommend to anyone traveling to Monterey whether for business or pleasure to consider the hotel fiesta Americana downtown.
Close to everything and within walking distance of the main plaza hotel staff always seems to take the guests interest to heart. 4 Stars!
"Restaurant service poor"
I'm not generally impatient or exacting but the service in restaurant was unusually bad. They got my order wrong, brought me yogurt in a container rather than a bowl, the yogurt was old, they didn't process my check until I hailed someone, and they brought me incorrect change. Quite a performance!
Appreciate the beauty of the Cerro de la Silla (Saddle Mountain) from the spectacular architecture of the Fiesta Americana Monterrey: 9 floors with large windows that open onto a wonderful view of one of the country's most important cities. The hotel's entrance, with its red quarry stone arches, captivates at first sight and invites guests to explore further. The central patio, where the Lobby Bar and restaurant can be found, will also delight with a panoramic view of the mountain, which is the city's icon. Whether for business or pleasure, this safe hotel in Monterrey, Mexico, will surpass your expectations.
Fiesta Americana Monterrey is an Eco-friendly hotel, so it is a 100% smoke free hotel.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
The refinements of the welcoming design and comfortable furniture are a combination created for your rest. The Deluxe King offers a King Size bed, ideal for rejuvenating sleep, as well as all the amenities necessary for the most pleasant stay: a coffee-making kit, mini bar, TV, internet, hair dryer, iron, alarm clock/radio, safety deposit box and toiletries.
Contemplate the sunset over Monterrey, watch how the light fades and night falls in the same way as your tiredness disappears in this comfortable room with its two double beds with luxurious bed clothes. Enjoy a drink from the mini bar and watch TV for a while; it is time to leave stress behind and recharge your batteries. The room offers a coffee-making kit, hair dryer, internet, an iron, an alarm clock/radio, a safety deposit box and toiletries.
The quality design details and comfortable furniture combine to create a restful ambiance. Our enchanting Executive Room features a spacious floor plan, king bed and amazing views of the city. It offers everything you need for a pleasant stay, including premium amenities, bathrobe, slippers, coffee kit, minibar, TV, Internet access, hairdryer, ironing set, radio alarm clock, security safe and armoire.
Relax and gaze at the rich colors of the sunset as night falls on the city from the comfort of your spacious guest room. The room features two double beds with premium bedding, a well-stocked minibar and TV, making it the perfect spot to rest, recharge and relieve stress after a busy day. There are also luxurious amenities, bathrobe, slippers, coffee kit, minibar, TV, Internet access, hairdryer, ironing set, radio alarm clock, security safe and armoire.
Its size conveys freedom. Spoil yourself in an ambience conceived for your rest with separate lounge and bedroom areas, both with TV; the Junior Suite King is an excellent option for couples or co-workers who need their own space. The room offers a desk, hair dryer, mini bar, coffee-making kit, internet, iron, alarm clock/radio, a safety deposit box and toiletries.
Relax in the comfort and softness of a large King Size bed, marvel at the view of the city, let the natural daylight or the afternoon colors fill the spacious room and give in to tranquility. The room offers a hair dryer, coffee-making kit, mini bar, internet, an alarm clock/radio, a safety deposit box and toiletries.
Large and comfortable spaces, an ambience that lavishes peace and quiet and refinements that spoil our guests. The room offers two double beds, a hair dryer, TV, coffee-making kit, internet, iron, mini bar, an alarm clock/radio, a safety deposit box and toiletries. Just what you need for complete rest.
Deluxe Room, 1 king
Deluxe Room, 2 double
Executive Room, 1 King
Executive Room, 2 Double
Junior Suite King
Master Suite, 1 king
Master Suite, 2 double
Enjoying breakfast, lunch or dinner with a view of Plaza Hidalgo through the large windows of the Cafe Flores restaurant is a joy you should not miss at the Fiesta Americana Centro Monterrey. Here, you will feel the flavors of Monterrey; feel the colonial design and savor the fine dishes. The restaurant also offers international dishes and a buffet service. Open from 6 AM to midnight every day of the week.
Need to book 10 or more guestrooms or meeting space? Let us know your request and take advantage of our great rates and group packages. Call us at 1 - 877 - 507 - 0638
The Fiesta Americana Monterrey offers diverse recreational and relaxation alternatives. At the hotel, guests can enjoy the indoor swimming pool, a workout at the gym, pleasant conversation at the Lobby Bar or a moment together in the restaurant. Its strategic location provides easy access to places of interest, such as the museums, the Cathedral, theme parks, the zoo, shopping mall and theaters.
Limited health club
Cardio vascular equipment
Fiesta Kids Club
The Fiesta Kids Clubs at Fiesta Americana hotels have been created as fun and entertainment clubs for our younger guests who always want to enjoy themselves and have really fun vacations. Our activities program has been designed by a specialist children's entertainment company and offers everything kids look for and love: supervised pool and beach games, competitions, arts and sports skills and pastimes focused on sharing, sometimes with parental participation.