Absolutely loved this hotel!
Had a room facing the pool area and it was quiet. The rooms are nicely sized and with extremely comfortable beds with 3 types of pillows. The amenities are nice. The pool area is also nice and great to refresh yourself after a hot day. The restaurant´s buffet has lots of food options but the favorite is the 'cochinita pibil' which is a local pork prepared in sauce which is not spicy. The hotel has a ground floor shopping area with various options from the 'guayabera' shirts common in the area to souvenir shops. The hotel is about a block away from Montejo Avenue with its incredible houses and about a 2km walking distance to the downtown area. They have car rental options and a taxi stand as well with air conditioned vehicles.
I would definitely go back.
We heard this was a American-friendly hotel. We were staying for a conference at the convention center that is 3.5 miles away. This is not a resort town, and the hotel is centered in the middle of the city. While only maybe 20% of the staff spoke English, the front desk and restaurant people speak well enough to help with whatever you need. We had issues with the A/C not working the first night and once we called them, they sent a person up and fixed it immediately. Room service was great& maid service was also very good. The pool and gym are very nice. Hot tub is gigantic and one of the nicer ones we've been in. Nice bar in the lobby that had live guitar music. Great breakfast buffet with plenty of Mexican dishes and more traditional breakfast items, including fruit, vegetables, and breads. Hotel is on top of a small mall with many gift shop. An ADO station is also across the street, but adjacent to the mall- a two minute walk.
"A pleasant stay"
The hotel offers a good value for money. The rooms are spacious and nicely decorated. What was not so great about the room was that even a rather quiet room was requested, the street was still quite audible. Sound-proof windows should solve this problem. Also when arriving at the hotel, there was a leak of water in the bathroom, which was not very much appreciated. But the leak was fixed on the second day, so the issue was resolved. Overall I liked the stay at the hotel and would like to come back to it. Especially the cleaning staff and the receptionists were very nice and helpful.
"Fiesta Americana, Merida"
This is a pricey hotel (for Mexican conditions) targeted at upper-class clients. It has a high standard. Specifically, the breakfast menu for 270 pesos is very complete. one of the best I had so far. Only the temperature of the climate econtrol could not be controlled (in several rooms).
"Un oasis en la blanca Mérida"
Great service and accommodations. Very friendly and professional staff. The pool is very relaxing and had a delicious Sunday buffet. Josuè very attentive at the front desk. Thank you. The décor and the ambiance make it very relaxing.
You will feel your stress evaporate just by entering this spacious room. The magnificent view of the city contributes to the elegant atmosphere in this room that maintains the French style of the hotel. Enjoy the King Size bed, one of the drinks from the mini bar. It has a face and full mirror, air conditioning, a desk, soda, a 29" flat-screen TV, internet, two telephones, electronic locks, a safety deposit box, AM/FM radio and toiletries.
A large room with two double beds, ideal for the comfort and relaxation of a small family. It has cable TV, internet, two fixed telephones, a bathroom with a shower, electronic locks, a safety deposit box, mini bar, iron, full mirror, AM/FM radio alarm, a coffee-making kit and toiletries.
The room's green and white wallpaper is a subtle reference to the Yucatecan marble, creating a relaxing and restful ambience. The exclusive details of the room are enriched with the extra service of the Fiesta Club Lounge, which offers private registration, welcome champagne, exclusive concierge service, newspapers, continental breakfast and a meeting room for eight people. The room is equipped with a King Size bed and all the services you deserve as a distinguished guest: cable TV, a spacious bathroom with a shower, a coffee-making kit, mini bar and toiletries are just some of the amenities that will enable complete rest.
The room's green and white wallpaper is a subtle reference to the Yucatecan marble, creating a relaxing and restful ambience. The exclusive details of the room are enriched with the extra service of the Fiesta Club Lounge, which offers private registration, welcome champagne, exclusive concierge service, newspapers, continental breakfast and a meeting room for eight people. The room is equipped with 2 Double beds and all the services you deserve as a distinguished guest: cable TV, a spacious bathroom with a shower, a coffee-making kit, mini bar and toiletries are just some of the amenities that will enable complete rest.
Discover a subtle and elegant ambience where the details come together to ensure a pleasurable stay. Here, you will be privileged to enjoy the services of the Fiesta Club Lounge, which will provide exclusive benefits from your arrival. This large room is divided into two separate areas, which is the ideal place to share with your family, whether for dining or watching cable TV.
Appreciate the city view from your private terrace, while the ambience of the room, decorated in pastel an clear tones, ensures maximum relaxation. A large King Size bed awaits you with a variety of TV programs and a drink from the mini bar or an aromatic coffee. Here, you will be pampered by the exclusive Fiesta Club Lounge service, an added value that we offer to our special guests.
The time you spend in this room will be memorable. The size balances perfectly with the furniture to create an ideal space for complete rest. The room offers a King Size bed, an area with a lounge and cable TV, a sofa with an ottoman, a bathroom with bathtub and a separate shower, a water-massage bath and luxury toiletries. All the details have been planned out for your comfort and relaxation. You can also enjoy the exclusive services of the Fiesta Club Lounge.
The majestic interior design and the fresh and contemporary elegance of the Presidential Suite give you the exclusive experience you deserve. The sunset will draw you to one of the balconies of the Presidential Suite, perfect for a romantic evening. The suite has a large dining room and a fully-fitted kitchen. The size of its two exquisitely-decorated bedrooms is the perfect reason to stay in this suite and create the best moment of your stay.