Nice property, right in the middle of everything that Merida has to offer. Merida is a beautiful city and this hotel is one of the most representatives of it.
The hotel looks very nice inside and out, not a super luxury property but is good enough for you to enjoy. The rooms are spacious and the beds are comfortable, they have updated most of the rooms with LCD TV's, so if you decide to spend a bit of time in the room, you will be happy and entertained.
Service is good and fast, good restaurants around the area and not dangerous to walk at any time of the day.
"The worst service"
We stayed for one night during an organised trip with a travel agency. Most of the people in the group had problems with the hotel but i will describe my own. While having shower the water passed under the glass door out in the bathroom. Much water really. Wrong inclination of the floor and there the bathroom bacame a small lake. I went to the reception and described the situation since the floor was slippery and dangerous. They promised someone would came and clean. NOONE came, until the next day that we left really frustrated, our bathroom floor was still in the same condition. Pity because the hotel looks nice and comfortable.
"Great hotel with equally great restaurant"
I typically try to avoid the hotel's restaurant but the one in this property was excellent and worth visiting if you are in another facility. Also the breakfast buffet is well stocked with many options and variety. I would definitely come back to this hotel. I got upgraded to a junior corner suite that was excellent.
"Still the best hotel in Merida"
I stayed here 1 week in the beginning of August. For me it is still the best hotel in Merida, a bit old fashioned but the location is the best: right in Paseo Montejo when you come out of the hotel you are there, you can walk to downtown, Starbucks for those who like their caffeine dose in the morning is at walking distance. The restaurant of the hotel has a very good yucatecan cuisine, you can either go with the buffet or a la carte. The pool is good size and if you are in for a massage at the spa you can do it and then go relax in the jacuzzi.
"I love it!"
Great place to stay for 1 or 2 nights in my case I went for business! And go at least 2 a year! And I love the location the services ! The food is ok can't spect a gourmet food but regional food is amazing! Inside the hotel they have one of the most emblematic restaurant of the regional food ! Very cheap and great experience !
You will feel your stress evaporate just by entering this spacious room. The magnificent view of the city contributes to the elegant atmosphere in this room that maintains the French style of the hotel. Enjoy the King Size bed, one of the drinks from the mini bar. It has a face and full mirror, air conditioning, a desk, soda, a 29" flat-screen TV, internet, two telephones, electronic locks, a safety deposit box, AM/FM radio and toiletries.
A large room with two double beds, ideal for the comfort and relaxation of a small family. It has cable TV, internet, two fixed telephones, a bathroom with a shower, electronic locks, a safety deposit box, mini bar, iron, full mirror, AM/FM radio alarm, a coffee-making kit and toiletries.
The room's green and white wallpaper is a subtle reference to the Yucatecan marble, creating a relaxing and restful ambience. The exclusive details of the room are enriched with the extra service of the Fiesta Club Lounge, which offers private registration, welcome champagne, exclusive concierge service, newspapers, continental breakfast and a meeting room for eight people. The room is equipped with a King Size bed and all the services you deserve as a distinguished guest: cable TV, a spacious bathroom with a shower, a coffee-making kit, mini bar and toiletries are just some of the amenities that will enable complete rest.
The room's green and white wallpaper is a subtle reference to the Yucatecan marble, creating a relaxing and restful ambience. The exclusive details of the room are enriched with the extra service of the Fiesta Club Lounge, which offers private registration, welcome champagne, exclusive concierge service, newspapers, continental breakfast and a meeting room for eight people. The room is equipped with 2 Double beds and all the services you deserve as a distinguished guest: cable TV, a spacious bathroom with a shower, a coffee-making kit, mini bar and toiletries are just some of the amenities that will enable complete rest.
Discover a subtle and elegant ambience where the details come together to ensure a pleasurable stay. Here, you will be privileged to enjoy the services of the Fiesta Club Lounge, which will provide exclusive benefits from your arrival. This large room is divided into two separate areas, which is the ideal place to share with your family, whether for dining or watching cable TV.
Appreciate the city view from your private terrace, while the ambience of the room, decorated in pastel an clear tones, ensures maximum relaxation. A large King Size bed awaits you with a variety of TV programs and a drink from the mini bar or an aromatic coffee. Here, you will be pampered by the exclusive Fiesta Club Lounge service, an added value that we offer to our special guests.
The time you spend in this room will be memorable. The size balances perfectly with the furniture to create an ideal space for complete rest. The room offers a King Size bed, an area with a lounge and cable TV, a sofa with an ottoman, a bathroom with bathtub and a separate shower, a water-massage bath and luxury toiletries. All the details have been planned out for your comfort and relaxation. You can also enjoy the exclusive services of the Fiesta Club Lounge.
The majestic interior design and the fresh and contemporary elegance of the Presidential Suite give you the exclusive experience you deserve. The sunset will draw you to one of the balconies of the Presidential Suite, perfect for a romantic evening. The suite has a large dining room and a fully-fitted kitchen. The size of its two exquisitely-decorated bedrooms is the perfect reason to stay in this suite and create the best moment of your stay.