The hotel is really nice and beautiful. However the service could be way better, they would take the towels without leaving clean ones, forget to replace the soap, etc.
It wad a good experience and I would go back but I would definitely hope to get better service.
The rooms are a nice, they have a good size, beautiful, comfortable and clean. The bathrooms are also nice and clean.
The hotel couldn't be in a better location. Beautiful building, excellent service, food and quality.I don't think that for the same price you could find a better price. The restaurants have excellent local and international food. Mérida is a beautiful place to visit. If you go, try to stay here.
"Exceptional service, comfort, and food"
Great place to stay in Merida, for business or pleasure. Good location. Reception was very professional and friendly. Room was nice, comfortable bed, spacious, nice bathroom. Restaurant was great for breakfast, very good service.
"Excellent in-town hotel"
Nice lobby and great service. The concierge went out of her way to arrange several trips to Mayan ruins for us. She assured a reliable driver and made great suggestions. Excellent restaurants. Definitely to be recommended.
"Great location near Paseo"
Very traditional hotel with all the amenities a Canadian or American tourist would expect. Spacious comfortable room, lovely outdoor pool with decent enclosed hot tub area. Access to gym and change rooms/showers.
Enjoyed drinks on terrace bar. Attentive but unobtrusive service.
Booked online for better deal.
Great hotel experience for travellers seeking comforts of home. Much like older traditional hotels in any large city. Safe, predictable and convenient.
The majestic Fiesta Americana Mérida rises up at the intersection of Mérida's two most important avenues: Colon and Paseo Montejo, with Porfirian-style architecture that retains an exquisite elegance, together with modernity and technology; elements that ensure a pleasurable stay.An icon of the White City, a meeting point of Merida's society and an attractive destination for vacation and business travelers alike, without a doubt one of the best hotels in Merida, Mexico.
By day or night, the hotel is breathtaking and entering, delights the eye with its elegant lobby decorated with mosaics, a central fountain and armchairs all around inviting to enjoy the elegant atmosphere. The Fiesta Americana Mérida has an adjacent shopping mall, a business center and the South East Industries Club (Club de Industriales del Sureste) which operates through membership.
Its convenient location allows you to reach the airport in 25 minutes and seven minutes from downtown, where you can learn the colonial heritage of the city, listen the Yucatecan trova notes and sample the typical dishes.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.