This is an awesome hotel. The bilingual staff is friendly and helpful. Hotel is clean, breakfast buffet for $10USD, gym, pool, hot tub, close to shopping and a Chili's in the lobby. What else do you need.

Very pleasant hotel with large, comfortable rooms, well furnished, with desk, abundant plugs and lamps. Beautiful atrium/lobby, two very good restaurants, outstanding breakfast buffet with an array of tropical fruits and Yucatecan specialties as well as pancakes and wafflescooks to make omelets and other dishes. Access to bank machine and shopping downstairs.

Fiesta Americana Merida Hotel is a great location if your don't want to stay right in the historic city center. The hotel is a 15 minute walk from Centro Histórico in the vicinity of other hotels, restaurants, museums and art galleries. The hotel has restaurants and bars that serve phenomenal food and drinks. The breakfast and juices are a must! The hotel is attached to shops, car rentals, currency exchanges and around the clock taxi service. This was our second trip to Merida and second stay at the Fiesta Americana Merida Hotel and we will definitely be back!

Super clean friendly staff. Food was fantastic. I had an issue with Security but Mary Paz hotel director took care of the issue an a very professional way other them that I have a great time. Totally recommend the breakfast in the hotel.

Unless you happen to be resistant to all of the above you might enjoy this hotel. Immediate surrounding is under serious construction. Hotel is located at 5 streets intersection and it's like scenery from war movies. Use to be nice and charming hotel, not anymore. They are well overpriced for the slum that it is nowadays. Pool is falling apart. Murky, smely water in jacuzzi. Talked to other guests who were lured in by the exterior of the hotel in brochures. They all complained about outdated rooms, smell of mould, poop and sewage too. Pretty much everything was wrong with this hotel. Avoid.