Mexican hospitality is the ultimate luxury: friendly, effective staff, delicious breakfast buffet, pristine room. Only 60 USD/day.
Downside: my room was 9th floor, renovations underway; bedroom window did not close properly; tv remote battery low; nearly cold shower on the first day.
"Fiesta Americana Hermosillo Top Notch!"
The staff at this hotel is second-to-none. They are always friendly and eager to accommodate. Our stay here very year is excellent! Even through renovation construction, the staff worked even harder to make sure our stay was the best it could be!
"Handling Their Construction Well!"
The hotel is a little older and under construction but the staff is second to none! By mistake I double paid my bill and they hunted me down and saw to it the double payment was taken care. During the construction the restaurant was being moved around but you wouldn't have known anything was amiss by the way the staff handled it. Really good people!
Huge refurb going on would not stay their until at least June 2017 to be sure the refurb had finished. Heardconstant banging til 19:20.00. Swearing workmen outside my window. The pool was shut as it had rubble in it. The gym has a hole in the roof patched up with black plastic. The staff can't process anything outside the box. Customer service was dreadful. You can't even add a night without going through the rigmarole or making a completely separate booking. You can't put things on your room without a hassle and needing a voucher. Never stay here it is a shambles and quite possibly the worst hotel I have ever stayed at. Not up to international standards at all.
"hotel front desk"
I was told as I was traveling with my husband that the room didn't include breakfast two times and then Oh I am sorry it did. I was kept waiting for this answer twice. It was a long wait and I had come in regards to a medical problem so even longer that I needed. The front desk needs help in being more efficient. The other employees were great. they helped override the front.
Top-rated Attractions Nearby
Cerro de la Campana
Musas Museo De Arte De Sonora
Centro Ecologico de Sonora
Museo de Culturas Populares e Inda-genas de Sonora