I had to travel to Hermosillo for a funeral and did not know where to start looking for a hotel. Of course I decided to ask my Trip Advisor partners and they did not disappoint with their recommendation of the Fiesta Americana Hotel. I loved sharing with my cousins in Mexico where I was staying as they refer to this hotel as their 5 star hotel. The staff was in sync for the entire time we were at the hotel. Nice bar area to relax as they have the air conditioning working nicely when it is steaming outside. When you arrive make sure you ask for Emmanuel or Mariana they are always in a good mood. Lorenzo at the buffet was very cool and even offered to make me a specialty morning smoothie. All this comes together with the leadership of Diego Bustamente the GM. I was very impressed with the staff as they did not need to be asked what to do and were always attentive to our needs. When we walked near the elevator an employee walking the opposite direction acknowledged us, but then walked back to open the elevator. I thought that was classy. Didn't need to be asked, but just did it. I called that the Ritz experience in Hermosillo. I was also very impressed with the pool area and the workout room. Free hand weights, elliptical, treadmill, and an all in one workout machine. Thank you for a pleasant stay when we needed to be in Hermosillo for an unfortunate event.
"A good place after a long day"
We arrived very late and tired, and the quick and friendly check in was much appreciated. The rooms were comfortable, as were the beds (and the pillows!). The air conditioning was perfect, which important in this town. Wifi was fast and free of course. Breakfast was what you would expect in a hotel of this kind, but was in our case not included in the price. The check out was as efficient as the check in and the hotel taxi service was friendly and comfortable.
If on business in Hermosillo, this is a good choice!
"Good Value, Friendly Service"
Most everyone spoke English. Food service could be faster and the waiter/leader serving in the dining room was too worried about the check then about our experience. The other staff went out of their way to make everything perfect. The front counter people got together and figured out a great day trip for me to San Carlos, an hour and 15 minute drive to beautiful beaches and great water activities.
"Good for business, good for vacation."
The Fiesta Americana is probably the best hotel in the "Zona Hotelera" of Hermosillo. It is clean, safe and has an amazing breakfast buffet! The pool is large and well maintained. The staff are friendly and attentive.
The reservation system is the hotel's weakest link. I always reserve through TripAdvisor.
I will definitely go back.
Hotel is nice, the bar is nice with good service, the breakfast bar is very good, a little expensive but good. Maintenance needs work, bathtub kept clogging up the complete 4 days I stayed, not very good. I gave an average on service just because of the bathtub, everything else was nice.
Top-rated Attractions Nearby
Cerro de la Campana
Musas Museo De Arte De Sonora
Centro Ecologico de Sonora
Museo de Culturas Populares e Inda-genas de Sonora