Fiesta Americana Hacienda San Antonio El Puente Cuernavaca
Location #1 of 3 hotels in Xochitepec
Summary of qualifications
"Romantic gateway in beautiful setting"
Beautiful hotel with special character due to historic location. Excellent food and very quiet. Recommended for families. Located near several places to visit. Would for sure come back here. Ideal for a weekend getaway.
"Beautiful spot but not quite up to par"
The hacienda is lovely, the grounds are well maintained and all very historic. The rooms though are not quite up to par, we never had any hot water in the shower and when we said something upon check-out they just shrugged it off, like "sorry". The restaurant both for breakfast and dinner left much to be desired!
The hotel was beautiful although it didn't have elevators and they had very few valet for the luggage. A problem. The restaurant was pretty expensive and the menu was reduced.
The best of the place are the rooms and the "Hacienda" that the hotel is built on.
"Amazingly beautiful spot spoiled by poor management"
Quite a disappointment!
The hacienda itself is incredibly beautiful, with lush gardens, ruins of old buildings all covered by vegetation, amazing pool setting under the old arcs, church & chapel inside the property.
But! It should be taken from Fiesta Americana and given to smbd who knows how to do the job... they managed to transform the place which meant to be an excusite experience into badly organised package tour-style hotel.
Too many rooms for the space and the staff which fails to serve them well; overcrowded pool, no separation for families with kids and adult zones - djacuzzi meant to be for relaxation became the playground for 20 kids; 20-min queues at the breakfast; poor food, hygiene & organzation at resto - the omlet station staff serves adds ingredients with bare hands, opens the trash bin and continues without washing; waiters take the piles of dirty dishes thru the whole room, balancing trays over peoples heads to get to the dishwashing room; maintanence staff walking thru the pool, gardens with trash bins and equipment; no sound protection in the rooms (remember church inside - bells start at 7.30am; cars parked 10m from the rooms and staff starts moving them at 8am, leaving the engine on for 10 min; you can hear the TV playing in the next room up to each word said)
Conclusion: get in to see the place but never stay overnight!!! If you would like to see beautiful hacienda and have nice weekend, go to Hacienda de Cortes
"Excellent breakfast buffet "
Visited the restaurant for a family breakfast. Excellent Mexican traditional food selection, juices and drinks and staff service. The Hacienda is breathtaking with lots of green areas and space for the kids to place. The chapel and Chacuaco tunnel are good for some quiet time.
Minutes outside Cuernavaca, the city of eternal spring, is one of the most beautiful, lovingly restored, and well-preserved estates in all of Mexico. A heaven for anyone seeking escape to a place where they can relax, admire, and feel at one with nature -- Fiesta Americana Hacienda San Antonio El Puente.
Set in the town of Xochitepec, which shares Cuernavaca's wonderful climate, the historic hotel sits amidst lush gardens. Together, they create an experience that has become synonymous with nature of its 7 gardens, elegance and comfort. Fiesta Americana Hacienda San Antonio El Puente offers the chance to enter a magical world of natural splendor balanced with the traditional hacienda architecture and modern luxuries and comforts.
Its 131 rooms are all appointed with wood, stone and brick, which provide their own air of traditional distinction to the luxurious accommodations. The options in the hotel include El Ingenio, where you can savor traditional Mexican dishes, and Restaurant La Molienda. Bar Los Gavilanes serves up a fine selection of domestic and international drinks in a classic atmosphere that harkens back to the upscale cantinas of yesteryear.
The hotel is ideally located 1 hour from Mexico City, 15 minutes from Cuernavaca and its industrial-CIVAC, 10 minutes from Cuernavaca International Airport General Mariano Matamoros, 4 minutes from the ITESM Campus Morelos, and 5 minutes from the WTC Morelos Convention Center.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
Please be advised that we will have the following areas in remodeling until further notice: Bicentennial Pool, Los Gavilanes Bar, San Antonio Chapel, El Ingenio and La Molienda restaurants.
We apologize in advance for any inconvenience that this may cause.