The room was nice with a little balcony. But you are not going there to stay in your room, the all building, its garden and activities are the important things to consider there! The outside buffet food is amazing... you eat in the shadow of a huge tree in a garden with birds of all colors. The two swimming pools are in an other garden so that you don´t hear any of that noise when you eat. A little farm with pigs, birds, rabbit, horses and sheep can be found hidden in an other garden. You can play tennis, you can play basketball, you can hear the legend of that "Mexican Castle". It is totally worth it!
"Landmark!!! Really nice Hacienda"
My favourite is The buffet is great with lots of options and top quality, especially the one for breakfast-brunch, during the weekends.
The hotel is one of the most beautiful hotels in all of Mexico, really historic and very well preserved, the gardens and public areas are amazing and well maintened. The down side is the rooms need to get a little renovation, especially the bathrooms and maybe get rid of the carpet floors.
The pool need to have a filters, and not having employees cleaning it all day long.
Thre staff is really helpful an willing to exceed expectations, with special mention to the "leyends story telling" crew!!! 2 thumbs up!
"Nice, historic, safe but weak in service"
Exotraordinary location in historic hacienda in full nature. Fulminant style can still be seen. However, service staff at reception, room service and laundry sometimes seems to be overstrained. Several times laundry got damaged or mixed up, changeful room service quality. But friendly and helpful people. Prefered location compared to noisy hotels in the city.
Very good brunch! One of the best in Queretaro! Staff is very friendly. Starting from the security gate!
The only observation would about the music...
Horrible music for that kind of set up in this style of resort....
"Great Hotel and Great Place for Lunch or Dinner"
There are haciendas all over Mexico. But because this one belongs to the Fiesta Americana group it offers a sum of services not seen elsewhere. Historically beautiful and maintained impeccably this is a great place for a weekend getaway for those who live in Mexico City or for a family gathering to celebrate an event! It is also highly recommended for business meetings. Take a look a all the pictures posted. You won't be disappointed! Incredibly huge staircases and huge wide hallways will sweep you into the past of this historic Hacienda! Some nights they will light the fire in the bar area for a relaxing drink before heading to the restaurant where the food and the service are excellent. They have a great pool with a huge shallow part for kids, tennis courts and lots of gardens to roam! You can stay here on your way to see Queretaro or even a day trip up to San Miguel!
The hotel offers all types of activities: swimming in the large pool with paddling pool, sunbathing while sipping a drink or cocktail, walking around the large gardens, playing tennis, soccer, five-a-side soccer, volleyball, basketball, or working out in the gym. For the kids, the gardens are an adventure worth exploring, as well as the small stable where they can learn about domestic animals. The Fiesta Kids Club has prepared an activity program to keep them busy and entertained, so their parents can relax. The surrounding paths are perfect for bike or horse rides or for exhilarating walks. The Mexican provincial air and aromas are ideal for a relaxed stay. The hotel also offers massage services.