"Great Hotel and Hacienda. Excellent Service and Overall Experience"
This is the second time I stay at the Hacienda. Both have been weddings of very good friends. Personnel always welcomes you with a very friendly attitude. Check-in for me is always very quick, since my reservations always include all my data and rewards number. Rooms are very spacious and clean. As a Gold member I received a complimentary plate of fruit.
During the gathering after the religious ceremony this time we were offered very refreshing cocktails. They also brought some Mexican "antojitos". My only piece of advice to the servers is that they have to make sure all the groups get the same level of attention. The group I was in did barely tasted the food. Drinks were OK, we could get two rounds. Party was as always very good. It lasted until 4AM next morning.
Breakfast was very tasty. There is a buffet and some breakfast menus that include some juice, fresh fruit, eggs cooked to choice, coffee and bread. Again, check-out time was hassle-free and car was brought very quickly by the valet.
The Hacienda is a very beautiful place. It is very well kept and maintained. It is colonial style and I wonder how it was like to live there during those times. It feels good to know that such places are still kept in such excellent conditions.
If you are planning to visit the CDMX and Querétaro surroundings yo definitively have to visit the Hacienda, even if it's only to eat there without staying.
My compliments to all the Hacienda Galindo Staff for the great experience.
"Food great. Service and hotel need to improve"
Hotel is nice
But the service is slow
The rooms are terribly warm and there is no air-conditioning
The coffee maker had mold and fungus . It had not been cleaned.
The food is very good. Specially the Sunday brunch
Bar needs to extend its hours of operation.
"Food, room, location... Perfect"
The room was nice with a little balcony. But you are not going there to stay in your room, the all building, its garden and activities are the important things to consider there! The outside buffet food is amazing... you eat in the shadow of a huge tree in a garden with birds of all colors. The two swimming pools are in an other garden so that you don´t hear any of that noise when you eat. A little farm with pigs, birds, rabbit, horses and sheep can be found hidden in an other garden. You can play tennis, you can play basketball, you can hear the legend of that "Mexican Castle". It is totally worth it!
"Landmark!!! Really nice Hacienda"
My favourite is The buffet is great with lots of options and top quality, especially the one for breakfast-brunch, during the weekends.
The hotel is one of the most beautiful hotels in all of Mexico, really historic and very well preserved, the gardens and public areas are amazing and well maintened. The down side is the rooms need to get a little renovation, especially the bathrooms and maybe get rid of the carpet floors.
The pool need to have a filters, and not having employees cleaning it all day long.
Thre staff is really helpful an willing to exceed expectations, with special mention to the "leyends story telling" crew!!! 2 thumbs up!
"Nice, historic, safe but weak in service"
Exotraordinary location in historic hacienda in full nature. Fulminant style can still be seen. However, service staff at reception, room service and laundry sometimes seems to be overstrained. Several times laundry got damaged or mixed up, changeful room service quality. But friendly and helpful people. Prefered location compared to noisy hotels in the city.
In what was the splendid and stately "hacienda" which Cortés gave to La Malinche at the end of the 16th Century, stands the Fiesta Americana Hacienda Galindo, a hotel in Querétaro, México, which preserves the beauty of the original architecture, its large, lush gardens and colonial legends.
The hotel combines its country air and historical roots with the modernity and practicality of its property to offer a magical place for vacations, business meetings and social events. This hotel's privileged location in San Juan del Rio, Querétaro, makes it ideal for visitors from Mexico City, the state of México and San Luis Potosi, as well as Guadalajara and Hidalgo, who have made it their favorite hotel for organizing work meetings or to spend the weekend.
The hotel is an institution for the people of Querétaro, who visit it to taste the typical Mexican dishes at its restaurant or spend a pleasant evening at the bar. We remind you that the check-in time is from 3:00:00 PM (subject to space availability). The check-out time is 11:00 AM and we suggest using our express check-out service.