My husband and I stayed here for 2 nights while visiting family in Guadalajara. The hotel is approximately 25 mins from the airport (with no traffic). I read other reviews and it appears that we must have stayed in a renovated room. The room was spacious and the bed was super comfy! We stayed in room 722. There are a few areas that could use some improvement: provide an alarm clock in the room, provide bottle water free of charge, and a little more attention to housekeeping in the hallways outside of the rooms (food crumbs were outside of our room when we checked in and were still there when we checked out). Despite these minor suggestions for improvements, we were highly satisfied with our stay and would stay here again.
"WARNING in your room resevation"
Be careful at check in! They have 2 types of room, the remodel ones and the ones that don't. There is a huge difference between them. I don't recommend you to stay in this hotel in a non remodel room so check this before reservation or at check in.
"Great value for your money"
Quality hotel with superior customer service. Clean, modern room and bathroom, comfortable bed, huge TV, ample parking. Large fitness center with a variety of machines. Located in a convienient spot. I highly recommend this hotel!
"Good and well located"
Huge hotel with beautiful design. Great kind staff. Good food. Great location. Room cleaning needs more attention. I found a box with a drug inside the ice bucket which was full of water. Another detail is the bathroom smell that comes from the lobby bathrooms on the way to the elevators. Not so good. Despite those issues, the hotel has 5 panoramic elevators and 20+ stories. Beautiful lobby, nice restaurant and bar. The main entrance is only comparable with the Hilton entrance. There are convenience stores and fast food restaurants around. Rooms are renovated, quiet and spacious. A good thing is that the toilet is located in a different area from the shower, which has a glass door that allows to watch Tv from there.
"Quite Dated and not really a good value."
Not sure what "new rooms" that some others have been talking about but the room that I was assigned was quite dated and old. Checked in quite late and room key didn't work, then went back down to the desk and got anther key and it still didn't work. After midnight and waiting at the room door the front desk clerk had to come up and open the room. A King suite for $300US/ night with a broken door lock didn't really make my day or set the mood. Once in the room the room was large and somewhat clean but was dated. Bath tub was older than me, shower head dripped water and didn't have a lot of pressure. Bed was comfortable and sheets were clean but not the value for the price paid. My opinion this is a $99/night hotel.
The staff was friendly, Bell Services was helpful but not sure I will return to this hotel as there are many other choices in the area that are much better.
If you are looking for hotels in Guadalajara, Mexico, stay at the best hotel in Guadalajara in front of the Minerva traffic circle and experience the advantages offered by our modern and functional construction, which houses one of the city's biggest convention center. Fiesta Americana Guadalajara is ideal for vacations or business travel, as it is located in the economic and financial heart of this great city, close to the Historic Center (5km) and Expo Guadalajara (3.2km), as well as stores, art galleries, museums, restaurants and bars.
Fiesta Americana Guadalajara is an Eco-friendly hotel, so it is a 100% smoke free hotel.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.