The resort had a plethora of food options and different places to go just within the resort. The grill on the beach had a very kind and prompt chef and the nachos were some of the best I have ever had. My favorite part, however, had to be the front bar by the pool. The bartender, Emmanuel, knew every drink that I asked him to make me and was an extremely fun and personable guy. If I return to Cozumel I would stay at Fiesta Americana just for that.
The food was good for the most part but I certainly ate way too much. Aside from the beach grill, I reccomend the Asian restaurant. The service all around was very good and I didnt have any problems with anyone who worked there. There was even a situation where a rude customer was getting angry with an employee for a really stupid reason, but they handled it perfectly.
"Wonderful hotel, amazing service"
We loved the spacious rooms, great lighting, beach view from every room and super clean facilities. The food was great everywhere we tried, but their greatest asset is their service. Everyone was so helpful, always with a smile and willing to go the extra mile for their guests. I can't wait to go back!
The friendly staff make this a wonderful place to stay. Beautiful beach and nice pool. The food was excellen. The activities were fun! The bed over the ocean was a relaxing and special place. Waiters and bartenders all were eager to see to our every need.
I am a hilton property owner, so I have many experience. OLD property... door did not close without light, food was average at best and minimum options, resort neede MANY upgrades; but FRANY was a highlight (service department), If you are a owner, do NOT expect much, very disappointing in rooms and food. Would NEVER go back! Just an honest opinion!
"Most relaxing vacation yet"
My husband I visited the Fiesta Americana Cozumel over Memorial Day week 2018 for the first time and are already planning our 2019 trip back. The star of the resort is the staff! They are so accommodating, friendly, and ensure you are having a great experience. The food was excellent and never felt like we didn't have options. The lounging beds over the ocean were the best! We were able to relax and listen to the ocean waves. I never felt as though I had to 'fight' for my beach chair which was a huge upside compared to other, larger, all inclusive resorts. The only negative (but did not affect our trip) was that the pool need some TLC but they were always clean. We can't wait to come back.
Completely renovated all-inclusive Cozumel beach resort redefines the family vacation experience with a lively contemporary vibe that helps every guest find their happy place.
Private beach club and on-site snorkeling for upscale family celebrations and dive trips. This thoroughly contemporary beach resort is set on Cozumel's southwestern edge, close to the island's best dive sites and tourist attractions, and just a few miles from the action of downtown San Miguel. The picturesque seaside outpost is surrounded by a lush tropical forest and is fronted by a private beach club with snorkeling, over-water sunbeds, and a boat dock. Chankanaab Natural Park, Mayan ruins, the Cozumel Museum, shopping, nightlife, golf, and all the island's premier attractions are within easy reach.
All-inclusive access and a contemporary vibe that's more southwestern edge, close to the island's best dive sites and tourist attractions, and just a few miles from the action of downtown San Miguel. The picturesque seaside outpost is surrounded by a lush tropical forest and is fronted by a private beach club with snorkeling, over-water sunbeds, and a boat dock. Chankanaab Natural Park, Mayan ruins, the Cozumel Museum, shopping, nightlife, golf, and all the island's premier attractions are within easy reach.
All-inclusive access and a contemporary vibe that's more Mod than Mex. There are five on-site restaurants and multiple bars, with a la carte or buffet dining all day long and late into the night. There's a business center, workout room, boat dock, kids' club, movie area, game room, and a variety of lounging areas so guests can find just the right ambiance, any time of day.
Upscale guest rooms with fresh design and a contemporary vibe. The spacious guestrooms and suites offer over-sized private balconies or terraces with partial or full ocean views. Rooms have mid-century modern hardwood furnishings, crisp white walls and sheets, colorful tropical accents, wood-grain porcelain tile floors, large showers with rainshower heads, modern artwork and fixtures, colorful coffeetables, LED reading lamps, LCD satellite TV, free WiFi Internet access, minibars and security safes. Dry-cleaning and room service are available. .
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.