"Choose to do nothing but relax or explore the reefs and culture"
This all-inclusive allows you to just eat, drink, sleep and relax. Or, because it is situated next to some of the most beautiful reefs in the world, you can enjoy those. There is some 'culture' on the island - some ruins and learning experience but the most impressive cultural/archeological sites are on the mainland - accessible with a day trip.
The staff is incredibly nice and accommodating. Each and every member of the group strives to make your stay more pleasurable. The dining is very good but not five star - whether it be breakfast next to the beach, lunch at any of a few beach front options, or in one of the restaurants. Their is an abundance of healthy options as well as not so healthy. The menus at the restaurants do not change substantially from day-to-day. The only place that really changed daily were the breakfast options. We did have occasion to ask for special accommodations because of dietary issues and they were quick to accommodate our needs.
We booked this through RCI and when we arrived at the airport were assaulted by another time share group. Having checked out many of the tour options they offered us an excellent deal to attend a sales talk. When we arrived at Fiesta American they talked us into swapping for their sales talk and the same tours. This felt like two hard sells before we even settled in. I wish we had just blown off the folks at the airport but for the first several minutes they felt like the island information booth.
The ultimate compliment is that we would go back again although we will probably do other travels before returning.
I would say this is one of the best all inclusive resorts I have been to. The food was very, very good. The fish tacos and cerviche at the taco bar were the best I have ever had. The staff was very friendly and the service was excellent. It was our favorite place in the world.The hotel was boutique like and small and that's how I like it. It was very personal and the service was amazing. All the food was good. There was a sushi bar and 24 hour room service. I just don't know how it can get better. The snorkeling was the best. I probably can never stay at another hotel without those beautiful beach beds with the canopies. Heaven. The rooms, beds, sheets were perfect. The only thing I might complain about was the pool water was super warm. I don't' think that is hygienic but everyone else seems to love it. I was in the ocean most of the time anyway. So gorgeous. We weren't feeling well one day and we received all the bottle water we wanted and the chef came over twice to ask us if he could make us something special. One night a staff member just randomly brought up some homemade macaroons for us - just because. Incredible. Thank you to all - Lori and Daniel Canada
The people who work at this resort make all the difference. Alex Hernandez was our concierge and made us feel at home as soon as we walked into the hotel. Angie and Maria were also excellent as well as Jorge at the bar.
Tip: Get down to the water around 7 a.m. to get a great bed over the water. We practically spent our entire time there. It was phenomenal.
Can't wait to go back!
"Most excellent family time...."
I stayed at this very comfortable hotel with my family (wife with 3 kids) and parents. It was certainly one of the most relaxing family trips I have ever had.
It was my first visit to Cozumel and I loved the laid back vibe, great weather, azure seas, and lush green space. And yet I also gazed in wonder at the cruise ships entering and leaving port a few kilometres away like I was living in an Otis Redding song. I enjoyed many hours snorkelling with my wife and kids most of all in the tranquil water.
The Fiesta Americana was a great home base. The rooms have all been remodelled in the past few years; they were spacious, tasteful and comfortable. Something that thoroughly exceeded my expectations was the efforts of our housekeeper Fanny. Our room was not just tidied up each day but groomed and staged with thoughtful precision. I'm an "everything in its place" type and being cooped up with the kids who let things fall where they may is sometimes a challenge.I always looked forward to returning from the beach to a sparklingly fresh room.
Food and beverage service is delivered with pride. Daily buffets and fish tacos during the day, carefully crafted plates in the a la carte venues at night. There were some themed dinner buffets through the week which were lots of fun. Salvator and Jesus were particularly hospitable. Great guest service extended to the beach and cabanas as well; Aaron and Jorge were two of the friendliest and most diligent team members on the property (or anywhere in my experience for that matter).
All inclusive stays booked through an agency aren't my usual cup of tea. Our stay was booked through Air Canada Vacations and their partner in Cozumel was Fantasy Tours. Manuel from Fantasy was an invaluable help booking excursions. No hard selling, just easy bookings and good value.
I hope I get to return someday....
"CHeck in rocky then all went well"
Please people if you are not happy with the room they try to give you, do not settle. Tried to book us in a less room than we paid for, but fought and they finally gave us the room we had paid for. Rooms are big and very nice. No enlgish TV except for CNN, bring plenty of books because the wifi is not good. The main pool is filled with kids and we found the lap ool and beds by the water was excellent. We had a wonderful waiter( tipped him 2.00 bucks each drink) worth the extra money, everytime I came down to my chair he had drinks waiting for us. The water is wonderful and the island has some real pretty spots. The beach is almost non exsistent rocky and hard. Now trhe food at this resort is some of the est Ive had.3 small resturaunts but the cooking was excellent. The main open air dining room for breakfast was also great. Real egg omlets yum. And at lunchtime they grilled fish by the pool yummier.
Completely renovated all-inclusive Cozumel beach resort redefines the family vacation experience with a lively contemporary vibe that helps every guest find their happy place.
Private beach club and on-site snorkeling for upscale family celebrations and dive trips. This thoroughly contemporary beach resort is set on Cozumel's southwestern edge, close to the island's best dive sites and tourist attractions, and just a few miles from the action of downtown San Miguel. The picturesque seaside outpost is surrounded by a lush tropical forest and is fronted by a private beach club with snorkeling, over-water sunbeds, and a boat dock. Chankanaab Natural Park, Mayan ruins, the Cozumel Museum, shopping, nightlife, golf, and all the island's premier attractions are within easy reach.
All-inclusive access and a contemporary vibe that's more southwestern edge, close to the island's best dive sites and tourist attractions, and just a few miles from the action of downtown San Miguel. The picturesque seaside outpost is surrounded by a lush tropical forest and is fronted by a private beach club with snorkeling, over-water sunbeds, and a boat dock. Chankanaab Natural Park, Mayan ruins, the Cozumel Museum, shopping, nightlife, golf, and all the island's premier attractions are within easy reach.
All-inclusive access and a contemporary vibe that's more Mod than Mex. There are five on-site restaurants and multiple bars, with a la carte or buffet dining all day long and late into the night. There's a business center, workout room, boat dock, kids' club, movie area, game room, and a variety of lounging areas so guests can find just the right ambiance, any time of day.
Upscale guest rooms with fresh design and a contemporary vibe. The spacious guestrooms and suites offer over-sized private balconies or terraces with partial or full ocean views. Rooms have mid-century modern hardwood furnishings, crisp white walls and sheets, colorful tropical accents, wood-grain porcelain tile floors, large showers with rainshower heads, modern artwork and fixtures, colorful coffeetables, LED reading lamps, LCD satellite TV, free WiFi Internet access, minibars and security safes. Dry-cleaning and room service are available. .
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.