From the moment we arrived we were greeted by workers. Let me tell you every worker there is a hard worker. None stop. Very nice and Very clean hotel. I can’t just name one person in this review. The bartender Rosalindo was always smiling to the point where we would just swing by to see his smile. Jose the waiter on the beach also awesome. Made sure we were happy. Israel the pool DJ and entertainer, along with Xavier were always chatting with us and made sure they played a little of every music for everyone. Housekeeping made sure the fridge was stocked and our room always had supplies. I will definitely be returning and recommend you come for a stay here. One thing it lacked was more music while indoors.
"Awesome hotel with amazing staff"
I have been back from Cancun for a week now, and boy am I missing it.
The hotel was amazing, great selection of restaurants, the rooms were super comfy and the service was second to none. The hotel entertainment staff were especially great, Choco, Freddy, Fanny, Israel, Gabby & everyone else! They all made my holiday really special.
I would definitely stay in this hotel again when next visiting Cancun. It was in a fantastic location, the beach was beautiful and really clean. The hotel pool was brilliant and the swim bar on point.
I highly recommend staying.
"Had a great time with the staff. they really make your vacation fun."
The best ting about vacation is the people. The staff really goes out of it way to make your stay very enjoyable. I would like to thank Xavier Narvaez for going out of his way to make my vacation very fun and enjoyable. Thank again I had a great time.
"Amazing employees, beautiful views, great food, and lots of drinks"
My wife and I just returned from an amazing week at the Fiesta Americana Condesa. We did upgrade to a premium master suite, which I would highly recommend. The views are amazing and the jacuzzi on your private deck can't be beat. When the pool closes at 8pm, you can head to your deck and keep the party going.
The staff just can't be beaten. Everyone, everyone from housekeeping, to the waiters, bartenders, support staff, etc., are just so friendly and ready to help. I wish all hotels could be this friendly. The food was incredible and there are so many choices of where to eat, plus 24 hour room service.
My only gripe, and it's pretty small, but a gripe none the less, is that they push attending the 90 minute vacation club presentation pretty hard. We didn't go, because we have no interest in joining such a thing, but the "concierge" wasn't a true concierge, but a "soft" salesman attempting to get us to go to the presentation. Just be aware of that. If they would ease off of that, I would give them a five star review.
"An Amazing Week!"
I had a very nice vacation, the hotel, rooms, food, staff and service were incredible! The rooms and public areas such as the pool and beach were always kept clean. The food at the resort was great as they provided a variety of different foods to choose from. The staff here at Fiesta were truly phenomenal. Two staff members that really caught my attention were the Teen Club Supervisors, Alberto and Eduardo. Both of them treated the visitors of the hotel with nothing but respect and kindness. With their friendliness and great sense of humour, they knew how to make our stay a lot more fun and enjoyable.
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