This was my first All Inclusive Resort experience and it did not disappoint! The resort is right in the beach so you can pull open your room’s curtains and see the bluest of waters (and 60 seconds later, you can be in that water or soak up some rays!) There are waiters are around on the beach to check in and see if you want anything or you can visit one of the restaurants on site. We tried them all but our favorite was Kalmia. It was a buffet with a variety that constantly entertained us. Things were often made to order and the quality of the food and service was quite good. The owner, Fabian, shared a bit of his background story with us which was very sweet of him and even gave us a special “going away” dessert on our final night at the resort. We can’t wait to come back!
"Just keeps getting better"
This is our 4th trip to the fiesta Americana Condessa and it keeps getting better. Food is excellent and size of hotel is perfect but what keeps us coming back is the service. Every staff member is so friendly and helpful. I have to mention a few employees that made our stay excellent. Itzel and Laura from the entertainment staff, waiters Jose from the pool area and Jorge and JJ from the buffet. The chef Josue. And especially Fernanda she takes very good care of you. She finds you everyday to make sure everything is perfect and will do anything to make your trip special. We love this resort and can't wait to go back next year. They just remodeled and the rooms are beautiful.
"Just Take Me Back..."
We have family friends that have gone to this hotel for the past 2 years and we decided to join them this year. This was my first TRUE vacation and I was not disappointed. We had an phenomenal view from our room. The staff was incredible, the atmosphere was so relaxed and phone. The amenities provided were amazing. We had a hard time leaving. Pedro at the pool bar, JJ serving for breakfast, Freddie DJing poolside, Miguel who brought up our bags, Oscmar who checked us in.... just to name a few folks, were so attentive and made us feel at home. We've already decided that we're going back next year. Can't wait!
"Always a great stay"
Love this place. Mexicano restaurant and Kambu are to die for. Fish tacos are amazing. Beautiful & very clean property. Best part about this resort is the wait staff. So kind and friendly. Especially our waiter by the pool (Eligio). He was the best. He had our refills without even asking and so nice to talk to. Great vacation as always, which is why we go back every year.
"We always have a blast while visiting this place."
Freddy is the main DJ there and went above and beyond to ensure my family had a blast. He even taught our daughter who is 9 years of age how to make ballon flowers. The food is fabulous. Our favorite dish is the grilled octopus at the steak house. Amazing. The resort is very clean. Give them a try. You will not be disappointed.