The food is excellent...best food ever eaten in a resort. The chef, waiters are the best, amazing service.
The entertainment team is composed of nice people, but they do not push to do any activities (they ask on the mic if you want to play volleyball and if nobody shows up then there will be no activity). Last day, Jonathan, new employee at the Animacion team started, and he was the best. He pushed everyone, and it was the first day we did all the activities (volleyball, soccer, games around the ball). He was really nice, you can feel he has experience. We were glad to have at least one day with him, but we wished we was there earlier on our trip.
We had rooms at the new remodeled building. the rooms were absolutely amazing, modern, everything you wish for. We had a small altercation around the pool the first day with some drunk kid. Jesus, the manager, did everything to make us forgive this bad experience.
Overall, it is a really nice hotel, the service is absolutely wonderful. the staff is just amazing. We loved our time with Diego, Angel our waiters around the pool, all the restaurant waiters: Omar (Mexican), Salvador (San Telmo)
We will definitely go back ...
"Can't Wait To Go Back"
Family of 6
kids 12,13,18 and 20
Everyone equally loved it
the food quality
we give it all a 10!!!
Every time you enter or leave the hotel you are greeted by someone, the concierge was very helpful too
We did not have one complaint. I recommend this location to everyone.
"Great trit, wonderful anniversary!"
This was the first time we visited this hotel, we when there to celebrate my parents wedding anniversary. It was great, awesome, my parents really enjoyed it, so much that they wanted to stay longer. The service was excellent, from the moment we arrived to the hotel till the last minute we were there. The room was very nice, especially decorated for the anniversary and the food was great at all the restaurants. They really spoiled us, giving us a great service, delicious food and several anniversary treats. I especially want to thank chef Josue, waiters Oliver, Oscar and Christian, hostess Misael at Kambu Restaurant. Waiter Francisco at Rosato Restaurant, hostess Fatima, Jose and waiter Eligio at Kalmia Restaurant.
"OUR SECOND HOME"
Fiesta Americana Condesa Cancun All Inclusive is so incredible. Beautiful beach in a perfect location. We have visited many places, but we are in love with this place. They were totally updating the rooms during our last visit. Hard to imagine that it will be even better, but the pictures of the updates were unbelievable. We have never felt more welcome anywhere. Each time we visit, the employees that remain actually remember us - even our names. Every restaurant serves food beyond comparison. We always eat lunch at Cevicheria; however, during this trip, Jose served us the most wonderful fish dish we have ever eaten. Breakfast at Kalmia each morning is truly delicious. We love every restaurant; however, our favorites are El Mexicano, San Telmo, Rosato and Kambu, To add, no matter where you eat, every thing is wonderful. Try the Trattoria, Pizzeria for something quick and light. Also, don't miss the special "hidden-in-the-corner" of the Gift Shop eatery. They serve great coffee, tea (the peach is marvelous) and sandwiches, salads, cookies, desserts and ice cream. Every day you will find a group of "coordinators" at the pools. They have entertainment all day long, including games, exercise, special events, and really tasty ice cream every afternoon, served from a decorative trailer pulled by a bicycle. The service, regardless of where you are, is unmatched. You will find wonderful people serving you delightful drinks every where, on the beach and at the pool. We have not one negative comment. UNBELIEVABLE - every trip!!! Special thanks to each of every one of you at Fiesta American Condesa - you are all wonderful.
"Second stay in Fiesta Americana hotels.Did not disappoint"
Beach : Wavy as all beach fronts in Cancun but have better entrance. Very clean beach side. Umbrellas are located just by the wall of the hotel, not by the beach. Maybe there is a restriction, i am not sure. There are showers on both entrances to the hotel. Towels are not room designated. You can take any numbers of towels as you need and you leave them wherever you want Staff. one of the best amenity !!
Food: Buffet is very good. I haven't seen a leftover from yesterday or any dirty plate or dish. Not many kinds but very good enough. Stayed in fiesta american in Cozumel and the quality is high on both. Been to Italian and Mexican restaurants, they were also very good, great staff
Pools: No word.. great pools area. Plenty of chairs and a big bar. Water was very clean and environment is very quiet or enough music I would say.
Rooms: There were just renovated so everything was new. It was one of the best rooms I have stayed in cancun. Bathroom area is spacious and shower was big also. Very clean and lot of supplies. Beds were memory foam and sheets were clean. Has a big maybe 50 inch TV. The closets and teh dressers were huge. There was one thing about the room that there was a weird smell coming from A/C and the bed has that smell also. My friends said it was the detergent they used but I am not sure.
Everybody on our group loved the hotel. I had very bad experiences with other hotels in Cancun and this was the best one so far. I highly recommend to all TripAdvisor visitors
The Fiesta Americana Condesa Cancun All Inclusive is the place to be for fun with family and friends. Guests can build sand castles on the beach, paint T-shirts, play volleyball, water polo, or try out classes in mini-Olympic, kite-making, boat-building, cooking, yoga, or Mayan language. Adults can enjoy evening activities like tequila tasting, dancing to live music or learning Mayan astrology, while the kids have fun at the Fiesta Kids Club or the Teen's Club.