Myself and my family recently came back from our 8 night stay in FACC. We couldn’t be happier that we chose FACC as our resort! Food was great, rooms were clean and hotel grounds were constantly maintained. As a third of the hotel is currently undergoing renovations there were no large crowds – perfect for those who don’t like to wait in lines.
However, what really made this trip special was the hotel entertainment staff. Huge thanks to Roberto, Gaby, Uri, Devaky and Jessie who kept us entertained and active throughout our holiday. Amazing staff that go out of their way to get to know their customers individually, make great recommendations on places to see, food to try and ensure we’re never bored.
Would definitely stay in this hotel again.
"Sisters 40th birthday party"
This place is amazing and hands-down one of the best experiences I've ever had traveling abroad. Once you get to the hotel they are very inviting and warm and welcoming the front desk team was amazing and helping us assist my sister to help surprise my other sister for her 40th birthday we were severed drinks upon arrival. Frenanda Chagoyo is the guest experience maker there and can I say that she is one of the best employees that the company will ever have. We got invited to a chefs dinner which was a private dinner made specially for us it was a seven course meal separate from everybody else's dining experience. We felt very VIP. They made my sisters 40th birthday party a very special day for us and our family. Their services and warm and this made everything stand out that much more. It was almost as if everybody knew your name. Julio the barter we was amazing as well. I can only hop that when you go you get a chance to meet these lovely people. I am going to post some pictures of some of the lovely things Frenanda and the crew did for is to make it even that much better. The property is awesome right right on the beach. There was always a cocktail server around to bring you drinks if you are not by the pool in the water. The ceviche bar and the buffet or two of my favorite restaurants out of everything in there but of course the chefs dinner experience was the best of them all. Don't book your excursions at the airport they have where you can buy them there right by the kiddie pool it was so worth it we did three excursions and they were all within 10 minutes of our hotel. no need for taxis buses or anything. All in all I give this place 10 stars and I can't wait until we are able to return again.
"Can't get enough of this hotel"
Second time in this hotel..
The facilities are awesome.
1 pool for families, 1 for kids with a ship and 1 for adults with a bar and voleyball net.
A place to play beach volleyball and beach soccer.
they are people playing, having fun and drinking all day.
It have a los of chairs at the pools and the beach to relax.
All the restaurants are amazing.. the cevicheria (sea food) is our favorite for the day and san telmo (argentine) for the night
Got and upgrade for the master suite and it was spacious and had a beautiful view.
Highly recommend this hotel.
"Our destination wedding"
We stayed at this hotel in January 2014 and came back July 2016 to get married with 16 friends and family members. Once again they did not disappoint. The food is still the best I've come across staying in all inclusive resorts. The drinks and rooms are great, but what stands out more than anything is their staff! We recognized many from our previous trip as many of them have been employed with the hotel for 15+ years. I think that speaks well for a hotel. Lizbeth Cruz did an amazing job as our wedding planner! Juan Jose was always entertaining and friendly at the buffet. He even helped plan a special meal for my husband and I as a surprise wedding gift. Heraclio was our amazing poolside waiter and never left us empty. The fish tacos at the Cevicheria are a must! Rodolfo, Juan, and Arturo also took great care of us there. The wedding and vacation were amazing and I couldn't ask for more. We will definitely be back.
Everything was lovely.. i loved the food, room, staff and the drinks was top shelf, we had an air conditioning problem but was upgraded to an ocean suite for no extra money.... i would definitely come back here
Enjoy a family style vacation experience with complete vacation amenities when you stay at the Fiesta Americana Condesa Cancún All-Inclusive resort. Our Cancún destination property offers an unforgettable vacation in an elegant and traditional Mexican architectural setting with services and facilities. Treasured memories begin at the Fiesta Americana Condesa Cancún, where our guests enjoy an all-inclusive, family-friendly atmosphere featuring complete accommodations, dining, drinks, entertainment, and a range of cultural, recreational and sporting activities, all included at an affordable fixed price.
Our new restaurants offer Mexican and International cuisine 24 hours a day, making it the only hotel in Cancún to take you on a culinary journey through all the regions of Mexico. It's also the only All Inclusive hotel in Cancun and all of Mexico that truly celebrates the traditional culture of Mexico.
The All Inclusive vacation concept provides new things to discover and do, new sensations to feel and the modern amenities to make sure you are always comfortable. The memories of the flavors, aromas, details, surprises, traditions, experiences and rich culture of Mexico will stay with you long after you go back home. At the Fiesta Americana, everything has been created just for you - and everything is included. All you have to do is be yourself, share the good times with your family, have fun with your friends, and do as much or as little as you care to do.
The opportunities are endless, with fun and convenient activities for every member of your family. Nothing is more important than doing what you want and enjoying yourself, without worrying about anything, since everything is included in the upfront price - the room, food, drinks, arts and crafts and a wide range of activities at the hotel. And of course, you can always select additional activities and amenities to make your visit even more exclusive. The elegant hotel features contemporary Mexican architecture, including one of the largest and most impressive thatched-roof ''palapas'' in the entire country. There are cultural activities, arts and crafts and sports programs to keep you constantly entertained, plus time to relax and soak up the Mayan culture, enjoy the Caribbean sunshine and groove to the international ambiance that settles in after the sun goes down.
Hotel's rooms are 100% smoke free.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.