Fiesta Americana    

Fiesta Rewards FAQ


1. What is the Fiesta Rewards Program?

It is the frequent guest program for the hotels Fiesta Americana Grand, Fiesta Americana and Fiesta Inn; every time you stay at one of these hotels, you earn points that can be exchanged for different rewards.

2. What are the benefits of being a Fiesta Rewards member?

To learn more about the benefits please go to http://www.fiestarewards.com/portal/portal/FiestaRewards/beneficios_del_programa

3. Where can I learn more about this program?

In the header of this site you will find a link to the Fiesta Rewards web page. You can also enter http://www.fiestarewards.com on your browser, or call (01 877) 767 2327 for free from the U.S.A. & Canada or (01 555)326 6767 long distance to Mexico City:

4. How can I sign up for this program?

You can enroll for free by:

  • Calling the Member's Service Center. From the U.S.A. & Canada toll free: (01 877) 767 2327, and long distance to Mexico City: (01 555)326 6767
  • Filling out the registration form at the site www.fiestarewards.com
  • Filling out a registration form directly at one of our hotels

5. What are the office hours and Customer Support phone numbers for Fiesta Rewards members?
  • For information and member's service from the U.S.A & Canada, call toll free: (01 877) 767 2327, and long distance to Mexico City: (01 555) 326 6767, from 7 a.m. to 11 p.m. (Mexico City time)
  • For redemptions, from the U.S.A. & Canada call toll free: (01 877) 767 2327, and long distance to Mexico City (01 555) 326 6767, from 8 a.m. to 10 p.m. (Mexico City time)

6. Can I check my account balance on-line?

We offer you this service at http://www.fiestarewards.com, where you will find all the related information on this program and on the use of your points.

 

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